Cant log into steam account because of email account verification which i no longer have acces to

[Toby]

well the tile pretty much explains it all, when trying to log onto my main steam account i get this http://tinypic.com/view.php?pic=vzikxt&s=6 and i have no l onger acces to the email account which is bound to my steam account, I also sent a ticket to steam support 5 days ago but for some reason i did not recieve any answer except for the automatic mail which says "Hello,

Thank you for submitting your question to our staff. We will respond to your question by email.

Anytime you wish you can view your question online:" and so on... So, does anybody know how to solve this if steam support wont answer you? i need my steam ASAP

[Satoru]

Support requires proof of purchase before they will change your email. You should attach the relevant information to your ticket which will help them verify your account

https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762

Add this information to your ticket and wait for Support to assist you. Reply times vary due to load so you'll need to be patient.

Note that in the future i fyou have Steam running already, you can change your email within the client without having to authorize it via an email.

[Toby]

"Note that in the future i fyou have Steam running already, you can change your email within the client without having to authorize it via an email." Yeah but i have not used this steam account in like 2 months+ i dont have special information about my account except for what games i have ..

[Toby]

So this Useless steamguard email verifcation thing just cancelled out games worth around 400 bucks yay :D i know the ♥♥♥♥♥♥♥♥ password so i dont understand why they wont let me into m y account

[Tito Shivan]

Originally posted by Toby:

So this Useless steamguard email verifcation thing just cancelled out games worth around 400 bucks yay :D i know the ♥♥♥♥♥♥♥♥ password so i dont understand why they wont let me into m y account

Because to let YOU into YOUR account they need to verify it's indeed YOU the one asking for access.
That's why they ask for proof of purchase (Something only the ACCOUNT OWNER can have) To avoid anyone asking for access to anyone's account.

Also, having $400 on games and not a sinlge way of confirming you bought ANY of them?

[Toby]

I am the onlyone who knows my password, is that not enough proof that i am the owner of the account....?

[ManiacMal]

Nope, it's not and nor should it be. Phising scams can get people to give their password if they are stupid enough. Steamguard is security at it's best, even if you know someone's password you aren't getting in. They would need to go the extra mile and get their email information as well to be able to do that.

[Satoru]

Knowing the password is not proof of ownership, since as noted by all the horrible phishing links lately, people will give out their passwords at a drop of a hat if it means free 'anything'

If you've bought so many games on steam you should have no issue going to support and showing the proof of purchases outlined in the KB article. You will need to work with Support to recover your account and change the password.

[Toby]

Yeah but the steam support never answers me... thats the problem

[Satoru]

Originally posted by Toby:

Yeah but the steam support never answers me... thats the problem

As long as you have a ticket open you'll get the issue resolved. As I said you should pro-actively put in the proof of purchase materials in the ticket so that when it gets picked up they can run with resolving it right away.