MI account is a reboot

[76561198046218186]

I formatted my pc and my account had a reboot/feedback about 7 months to change my avatar I had seven months ago when I had no games.
Missing all my games, my friends are gone and my avatar change.
my account is disabled, do not even let me add friends!
please I need help because I lost many games.

[Tev]

Please contact Steam Support

[76561198046218186]

I did yesterday, I hope you answer me then and I lost many games. what is not is if you've formatted my pc I lost all my games: (

[Tev]

I'm not a Valve employee so I can't help much, but I can tell you that you cannot lose purchased games from your Library by a simple reformat. The games are stored as licences on your account, so even if your computer exploded into a thousand bits those games still remain on your account. If you've had free-to-play games on your Library list, those do indeed disappear per uninstallation, you can however reacquire them from Steam Store as easily as how you got them to begin with.

I know this might sound stupid, but are you 100% certain you're under the exact same Steam -account as before reformat? If so, I really can't be of more use.

Just wait for a response from the Support -team, I'm sure they'll be happy to assist you, it'll take a few days - so please be patient. :)

[76561198046218186]

thanks for the help my friend, I am connected to the same account as always, the strange thing is that it has fallen about 7 months, and when I had games and was not activated ... I hope you can help me fix this problem as much money invested in my game and I'm desperate
thank you very much Teutep

[Tev]

Unfortunately I cannot help you further, you just have to be patient and wait for Support's response now. If you're in a hurry to get your account back, you can try this:

Steam Support eredeti hozzászólása:

High Ticket Volume

We are currently experiencing high ticket volumes. To ensure your ticket is answered as quickly and efficiently as possible, please include all relevant information within a single ticket such as proof of purchase, msinfo reports and screenshots. Please note that we do not provide technical support for third party titles, please contact the associated publisher for assistance.

Don't however file another Support message, just add the necessary details in your previous report if you're in a hurry. :) Considering this requires you to prove your ownership of the said account, you'll need to own a retail Steamworks game (aka a retail game with a CD-key that activates through Steam.) and write the Support Ticket -number above it as in this: https://support.steampowered.com/images/faq/2347-QDFN-4366/cdkey1.jpg

If you do not own a retail Steamworks -game, worry not, here's another option:

Proof of Purchase eredeti hozzászólása:

If a game was purchased through Steam with a credit card, please provide the following:

The Card Type (Visa, MasterCard, Discover, American Express)
Full Name on the Card
Billing Address
The last four digits of the credit card number - Do not provide the full credit card number

NOTE: Do NOT post it here, post it on your Steam Support -ticket!

[76561198046218186]

thank you very much friend, I will.

[76561198046218186]

this is my profile, with all my games and friends ... the strange thing is that by placing the right data entered to this page! that is my same profile 7 months ago! I forgot to mention that when a Steam update came out I said no.

http://steamcommunity.com/profiles/76561198058782337

[Tev]

But voidray777 was registered over a year ago, this profile you threw me earlier is of this same year. So mind if I ask why you have two Steam -accounts whereas the one you lost was actually the newer one out of the two?

Never mind that, you'll still have to post this on Steam Support proving your ownership of the said account. It says one's been active on it 36,5 hours ago - so it certainly isn't deactivated.

[76561198046218186]

a year that should be approximated, my mind the thought in February and my first game was killing floor, the last time was for 1 day play. the strange thing is that I cloned the math! D: At least I am assured that the games are safe.

[Walker]

Obviously you have to reinstall everything.

That profile shows 32 games and some played within the last 2 weeks.

Are you sure yoiu have the library set to show "ALL" games and not "installed"

The f2p games you will have to re-install from their store pages.

try deleting everything in steam folder but steamapps folder and steam.exe and run steam again.
And make sure you are logging in with the right account

[76561198046218186]

That's the weird thing, start with the same account but I get to that I had for 7 months. It's as if my mind had been divided in the current and the former and I can go is only the former. It's confusing., Never happened.
I reinstalled steam more than 6 times, formatted the pc and nothing happens.

[Walker]

"I get to that I had for 7 months"

Please explain that,I dont get wjhat you are saying.

WHat didi you do before this happened in the first place?

And when you reinstalled steam,did you delete everything first?
If you are reinstalling over a bad install that might not fix it.

[Walker]

try just deleting the clientregistry.blob.

Im not sure what you are saying but it still sounds like you are logging in to an old account.

[Tev]

and if so, Steam -> Change User...

[76561198046218186]

ok here I go, I'm Spanish so my English is very bad.
This happened to me yesterday, from my steam account and I found I did not have my games (at first thought it might be because I gave him to cancel the Steam update that came out the day before), then uninstall steam and install him again ... nothing happened, everything was still the same. then format my pc and went back to install steam, nothing happened either.
the strange thing is that, when entering my correct data from my account, my account is opened, but with features that had seven months ago, in February, when I had my first game, it is as if they were "separate" accounts in a new and old. the other strange thing is that from the old account (which I can get) I can look and see my current account (which has all the games), then it is confusing. Would have to send all the data to support, so maybe the combine. Never happened.
I hope I have been clear since it is very strange what is happening to my account.