eLemonnader Sep 16, 2013 @ 6:12pm
GTA IV "Failed to connect to key server."
If this happening to anyone else? Got GTA IV last night and can't even play it because "Failed to connect to key server." keeps popping up every time I go to run it. I've read that it can happen when a game is puchased by a lot of people at once and I can see that happening with GTA V coming out, but I wanted to know if this has happened to any one else rescently. If it isn't I need to contact tech support 'cause I don't like to waste $20. Thanks to any one who can answer this question.
-Lemon
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Showing 1-13 of 13 comments
Laptop Sep 16, 2013 @ 6:26pm 
Do you know how to uninstall programs? Uninstall anything Microsoft Games For Windows Live related.

Then go to here - C:\Program Files (x86)\Steam\SteamApps\common\Grand Theft Auto IV\Installers

gfwlsetup.exe and install it.

Try it now.
eLemonnader Sep 16, 2013 @ 6:32pm 
Didn't work. It's trying to contact the server to give me a GTA IV game key. I haven't actually been able to start the game. When I click play it tries to give me a key but then closes that window and says "Failed to contact key server.". They say it can happen if the server runs out of keys for people to use for their games.
Get_Right Sep 16, 2013 @ 6:34pm 
gl
JazzCthulhu Sep 16, 2013 @ 6:35pm 
I ran into the same issue just now.
Laptop Sep 16, 2013 @ 6:41pm 
So you can access Windows Live Marketplace in-game?
eLemonnader Sep 16, 2013 @ 9:37pm 
I can't get into the game at all. It's not about being in the game and not playing, it's about no access. Period.
eLemonnader Sep 16, 2013 @ 9:39pm 
Glad to hear you're expreiencing the same thing, JazzCthulhu (like the name), well not exactly glad, just happy it's not limited to me. That means it might get fixed.
Bad 💀 Motha Sep 16, 2013 @ 11:34pm 
First, u need to install the latest Games for Windows Live > http://www.xbox.com/en-US/live/pc/downloadclient

Then u need to do the following.

Activation Problems w/ GTAIV / EFLC
http://support.rockstargames.com/hc/en-us/articles/200145246--Updated-7-5-13-Problems-with-GTA-IV-EFLC-Activation-Keys-when-logging-into-GFWL

Logging into R* Social Club w/ GTAIV / EFLC
http://support.rockstargames.com/hc/en-us/articles/200145226--Updated-7-24-13-Problems-logging-into-Social-Club-to-launch-GTA-IV-for-PC

Whenever u have a problem with a game, visit the official game forums first, as those will most likely have the answer to fix your problems.

Also make sure your Runtimes are up to date.
> DirectX (June 2010)
> Visual C++ (2005, 2008, 2010)
> .NET Framework (get via Windows Updates)
Last edited by Bad 💀 Motha; Sep 16, 2013 @ 11:36pm
blaze Sep 16, 2013 @ 11:49pm 
I'm also having this problem even though i did everything listed above ↑↑↑
Bad 💀 Motha Sep 16, 2013 @ 11:56pm 
Originally posted by Blaze:
I'm also having this problem even though i did everything listed above ↑↑↑

Then contact Steam Support. Perhaps it is a problem with not enough CDKEYs available.
It's not the first time this sort of thing has happened.
shama Sep 17, 2013 @ 12:36pm 
I have the same problem, and filed ticket 2 days ago. You are not alone. It seems they didn't buy enough GTA 4 keys
SHATAFAKAP Sep 17, 2013 @ 12:46pm 
I have one cd serial which i bought in 2009 and when i wont active now it's call me this :

Activation process has been terminated

For additional information, please visit our support homepage: http://activate.rockstargames.com/?c=GTA4
Internal error message: userdata commit failed

anyone who can help me? i reinstalled game and GFWL twice time...
Laptop Sep 17, 2013 @ 2:19pm 
Sounds like something's up with the activation process.

I believe Microsoft runs it, anyone want to contact them?
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Date Posted: Sep 16, 2013 @ 6:12pm
Posts: 13