PRODUCT KEY IN USE

[CeaserDiyenli]

hey guys
i have just purchaed empire total war and it says that the code is a duplicate and i cannot install it. any help would be appriacated. thanks

[Slay]

Pre-owned? Return to store, if any, if not ask for your money back from the person who sold you it.

Retail store? Ask for refund or new game (or just key).

Steam Store? Contact Steam Support here, https://support.steampowered.com/newticket.php

[KittenCanaveral]

you will need to contact support, they will wont to see a copy of the recipt. also check to make sure that you enterd the code correctly 0 O can look simalar as well as 1, I and l .

[CeaserDiyenli]

can i buy a code online ? this sucks that i bought a game i cannot play, sending the actualy game back will cost me more then keeping it. any websites i can buy a code as i am a honest buyer. thanks guys for the fast responds

[Kargor]

It is always a high risk to buy Steam games from obscure stores, and it's a big no-no to buy used steam games (because that NEVER works).

There are stores that sell legitimate keys, such as Steam themselves (ok, technically they don't sell keys, they just stick the game into your library), greenmangaming, humblebundle, amazon, gamersgate and possibly some more that I don't know or remember (sorry). Such stores can offer great deals as well, but usually only via short-term sales -- so don't expect to find your "empire" on sale today.

Also, when buying games outside Steam, double-check to make sure it's actually a Steam version you're getting (if you want one, of course). Some games exist in more than one "package"; Steam will only sell you Steam versions, but the others have no obligation to only sell Steam games. Any serious store will tell you if a game activates on Steam, though.

[Silicon Vampire]

The correct way to handle this has been outlined. The incorrect way can lead to other consequences.

[wesim]

That happened to me when I bought Portal 2. I just emailed Valve's service and they took care of it. So basically what everyone above said.

[76561198103844474]

Normaly after we buy a game,must work without a third part like steam or valve or ...its just a game ,and i am tired to try to ghot help from Steam,because no one there is alive.There is a ♥♥♥♥♥♥♥ computer what send us reply msgs,and that is all the help from Steam.This is cheating and stole.The shop from where i buy the game is realy serious.Steam is the problem.Steam control peoples computers wiyhout wright.We clik in instalation the accept for them privacy politic rules,but we have no respect for ours privacy.I will never buy a game witch must be conected with that SCAMMERS SITE whit name STEAM.

[Pheace]

Originally posted by maximazilei1:

Normaly after we buy a game,must work without a third part like steam or valve or ...its just a game ,and i am tired to try to ghot help from Steam,because no one there is alive.There is a ♥♥♥♥♥♥♥ computer what send us reply msgs,and that is all the help from Steam.This is cheating and stole.The shop from where i buy the game is realy serious.Steam is the problem.Steam control peoples computers wiyhout wright.We clik in instalation the accept for them privacy politic rules,but we have no respect for ours privacy.I will never buy a game witch must be conected with that SCAMMERS SITE whit name STEAM.

The shop you bought the game from is really serious ... about not helping you? Or what are you saying here?

To activate the key you need a legit key. If you feel scammed because of that simple notion, that's perfectly fine, but let's be honest, you're directing your anger at the wrong people.