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MaRiuSeN Sep 6, 2013 @ 7:10am
Steam Error Problem, Need to Fix it FAST!
ok so, after I did a trade with some1 that lost connection with steam (because of his internet) right as he was pressing MakTrade, after the trade panel closed, I started getting an error ,every time I try to check my inventory or to go to SteamMarket, how do I fix it??
the error is:

"Error Code: -310
Failed to load web page (unknown error)."

PS: I never had any other problems with steam, this is the first time I post so I hope its in the right place, AND I also have tried deleting clientregistery.blob, waiting for answers thanks.
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Showing 1-15 of 34 comments
SoulSparK Sep 6, 2013 @ 8:32am 
same problem, please help
KeNNT*✪ Sep 6, 2013 @ 8:37am 
Heeelp, how do I fix this??? i got it also
Bad 💀 Motha Sep 6, 2013 @ 8:40am 
Check your network to ensure proper internet connection.
If Steam won't connect, try exiting Steam, then powering down your Modem/Router, wait 1-2 mins, then power them back on again and then wait for your network connection to get re-established.
Last edited by Bad 💀 Motha; Sep 6, 2013 @ 8:40am
MaRiuSeN Sep 6, 2013 @ 8:51am 
Originally posted by Bad-Motha:
Check your network to ensure proper internet connection.
If Steam won't connect, try exiting Steam, then powering down your Modem/Router, wait 1-2 mins, then power them back on again and then wait for your network connection to get re-established.

I dont have a modem, and i tried removing my network cable and exiting steam several times, and useless... its not an internet problem, everything works except market and inventory..
dirrtymartini Sep 6, 2013 @ 8:57am 
Originally posted by M a R i u S e N • high+:
ok so, after I did a trade with some1 that lost connection with steam (because of his internet) right as he was pressing MakTrade, after the trade panel closed, I started getting an error ,every time I try to check my inventory or to go to SteamMarket, how do I fix it??
the error is:

"Error Code: -310
Failed to load web page (unknown error)."

Try using different DNS servers. 310 errors are usually associated with DNS, redirects, and other name-resolution issues.
Last edited by dirrtymartini; Sep 6, 2013 @ 8:58am
MaRiuSeN Sep 6, 2013 @ 9:08am 
Originally posted by dirrtygsharp:
Originally posted by M a R i u S e N • high+:
ok so, after I did a trade with some1 that lost connection with steam (because of his internet) right as he was pressing MakTrade, after the trade panel closed, I started getting an error ,every time I try to check my inventory or to go to SteamMarket, how do I fix it??
the error is:

"Error Code: -310
Failed to load web page (unknown error)."

Try using different DNS servers. 310 errors are usually associated with DNS, redirects, and other name-resolution issues.

I have the problem only on this account, if I log on my 2nd account the problem doesnt exist, so it cant be a dns problem
Last edited by MaRiuSeN; Sep 6, 2013 @ 9:12am
dirrtymartini Sep 6, 2013 @ 9:12am 
Originally posted by M a R i u S e N • high+:
Originally posted by dirrtygsharp:

Try using different DNS servers. 310 errors are usually associated with DNS, redirects, and other name-resolution issues.

I have the problem only on this account, if I log on my 2nd account the problem doesnt exist.

Can you access Steam Market through web browser?
MaRiuSeN Sep 6, 2013 @ 9:13am 
Originally posted by dirrtygsharp:
Originally posted by M a R i u S e N • high+:

I have the problem only on this account, if I log on my 2nd account the problem doesnt exist.

Can you access Steam Market through web browser?

Yes I can, I cant access it through steam only, same for my inventory, i cant see what i have in inventory either, cause I get that error
Last edited by MaRiuSeN; Sep 6, 2013 @ 9:14am
Bad 💀 Motha Sep 6, 2013 @ 9:14am 
Originally posted by M a R i u S e N • high+:
Originally posted by Bad-Motha:
Check your network to ensure proper internet connection.
If Steam won't connect, try exiting Steam, then powering down your Modem/Router, wait 1-2 mins, then power them back on again and then wait for your network connection to get re-established.

I dont have a modem, and i tried removing my network cable and exiting steam several times, and useless... its not an internet problem, everything works except market and inventory..

That box that is provided by your ISP is a modem. It might be a Modem+Router all-in-one; it's still a modem.

Cycling the power on it can easily resolve a simple DNS issue. Just do not cycle the power on/off too quickly or the ISP connection might not sync properly.

If u launch Steam and then Steam Client says you are "Offline" click your user name in upper right hand corner, and click Change User. Then click yes to log-off. Then re-enter your Username + PW and logon again. This often resolves the issue.
Last edited by Bad 💀 Motha; Sep 6, 2013 @ 9:17am
MaRiuSeN Sep 6, 2013 @ 9:15am 
Originally posted by Bad-Motha:
Originally posted by M a R i u S e N • high+:

I dont have a modem, and i tried removing my network cable and exiting steam several times, and useless... its not an internet problem, everything works except market and inventory..

Everyone has a modem. That box that is provided by your ISP is a modem. It might be a Modem+Router all-in-one; it's still a modem.

Cycling the power on it can easily resolve a simple DNS issue.

I dont have a modem/router(no box), i have cable fiber internet. 100mbps/sec. never had internet problems, as i said on my second account i have no problem in accessing its inventory and market, but on this account i cannot, and its same internet. Any other sollutions you might have?
Last edited by MaRiuSeN; Sep 6, 2013 @ 9:17am
Bad 💀 Motha Sep 6, 2013 @ 9:17am 
Cable, Fiber, FiOS; doesn't matter you still have a modem.
It might not be in the same room as you. It may be in a different room or basement, but again you do have one, trust me.

All ISP have the ability to run into a sync issue from time to time, and in such a case, cycling the power on the modem can resolve this.

U can also try releasing/renewing your Network Adapter's IP address.

First exit Steam and any other internet apps u have running.

Then...
Click Start Menu > type CMD > Right click the one that show up in menu and click Run As Admin. When Command Prompt window opens, type IPCONFIG /RELEASE enter
Wait til it's finished, then type IPCONFIG /RENEW
Once finished, launch Steam again.
Last edited by Bad 💀 Motha; Sep 6, 2013 @ 9:22am
MaRiuSeN Sep 6, 2013 @ 9:19am 
Originally posted by Bad-Motha:
Cable, Fiber, FiOS; doesn't matter you still have a modem.
It might not be in the same room as you. It may be in a different room or basement, but again you do have one, trust me.

dude, the point is THAT ITS NOT AN INTERNET PROBLEM, as i said it works on my 2nd account with SAME INTERNET, i can access market and inventory on it, but i cant on this acount, which i use the most, do u have any sollutions or no?

it looks like this account got bugged or something after the trade failed, and as u can see other people have this problem, there must be a sollution. PS: I reinstalled steam aswell
Last edited by MaRiuSeN; Sep 6, 2013 @ 9:20am
dirrtymartini Sep 6, 2013 @ 9:21am 
Originally posted by M a R i u S e N • high+:
Originally posted by dirrtygsharp:

Can you access Steam Market through web browser?

Yes I can, I cant access it through steam only, same for my inventory, i cant see what i have in inventory either, cause I get that error

Ok, so you can't access Market and your Inventory through the Steam Client but can through a web-browser.

Are there any other broken bits in the Steam Client? Can you access Discussions? Steam Store? Your profile?
MaRiuSeN Sep 6, 2013 @ 9:22am 
Originally posted by dirrtygsharp:
Originally posted by M a R i u S e N • high+:

Yes I can, I cant access it through steam only, same for my inventory, i cant see what i have in inventory either, cause I get that error

Ok, so you can't access Market and your Inventory through the Steam Client but can through a web-browser.

Are there any other broken bits in the Steam Client? Can you access Discussions? Steam Store? Your profile?

no other broken bits, only those 2: market and inventory, and I reinstalled steam aswell, and no luck :'(
Bad 💀 Motha Sep 6, 2013 @ 9:23am 
Try in a web browser with the troubled account.

Once logged into SteamPowered.com in a browser, mouse-over your account name @ top of website and click Inventory.
Last edited by Bad 💀 Motha; Sep 6, 2013 @ 9:24am
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Date Posted: Sep 6, 2013 @ 7:10am
Posts: 34