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You can reach support through the support site: http://support.steampowered.com
wait about 2 months.
Anyway, you'll get to the [Contact Steam Support] -button usually by digging through here:
https://help.steampowered.com It's a ticket system; not live support.
If you deem it as an issue end users could potentially help you with (and is non-game related), I'd suggest making a new thread here: http://steamcommunity.com/discussions/forum/1
Game related queries should be taken to their own forums,
http://steamcommunity.com/discussions/#games
You don't because there is no chat support. Raise a ticket like everyone else:
https://help.steampowered.com/en/
Also, this is the second time this thread has suffered a necro after being inactive for two years. Create your own thread next time.