Steam prevents computer from going to sleep/standby

[PooperScooper]

I noticed the computer will not automatically go to sleep when Steam is running and a game has been launched atleast once. Even though nothing is downloading, the computer will not go to sleep. As soon as I exit Steam, the computer will standby/sleep after the elapsed time. Any idea what is preventing standby?

What's interesting is if I simply launch Steam, PC will go to sleep soon after being idle. Only once I launch a game then exit, the computer will not go to sleep automatically. Launching/exiting more games will not revert this. Only exiting Steam will fix this.

Thanks for the help

[Beef Supreme]

引用自 Maverick：

I've had the problem of my computer not sleeping for quite a while. I've recently reinstalled Windows on a new SSD, and the problem went away. But, when I installed Steam, it came back.

Experimenting on my old computer (before I realised Steam was the problem) revealed that if I unplug the receiver for my Microsoft Wireless Keyboard and Mouse (2.4GHz Transceiver v7) then the computer slept.

After reinstalling, if I unplug the receiver, the computer sleeps with Steam open. If I close Steam, the computer sleeps with the receiver plugged in. If I leave Steam open and the receiver plugged in, the computer never sleeps.

Over to you, Valve.

I reformatted for the first time in years on Friday and this problem just started happening. I spent all weekend troubleshooting this. After hours I have isolated it down to exactly the same problem you described, Steam + MS Transceiver prevents my display from turning off or computer from sleeping. Removing either one fixes the problem.

The same thing has always happened with my CH Fighterstick, but this is new for the the wireless keyboard transceiver.

Is there any way to stop steam from interacting with a USB device?

[Iceira]

please take it up with MS forum , reason is steam is not in controll over USB and what device you have, that BRAND DEVICE UNIT support places , just like USB port is attached to a mortherboard with a Brand name or if Laptop then its that Brand name.

steam can only add controller config to own steam GUI , and thats about it, they cant change what a game devs support it or not to a game.

so all this hibernation or sleep mode is another matter but again you might want ask MS for better help ,as i recall it came from them at older OS system, so they might have a pretty good idea how and what cause this. ( dont forget apps have change , they keep hammer the door to keep alive , we dont have modem anymore , so this is not that easy to fix unless you get MS people to help you or get aware of this problem. ) you can do all the right things in setup , but whats the pointif app has keep alive funtions = a network term i use to explan why things dont shutdown. )

[Beef Supreme]

@Maverick, I figured out the solution to our problem, though this is not necessarily the same as the OP issue.

I found this thread which describes the same problem, and how to fix it, but the catch is they are in Linux. https://steamcommunity.com/app/241600/discussions/1/620700960517053863/

Linux was classifying the transceiver as a joystick. It got me thinking, maybe this transceiver is a generic part used for keyboards, mice, AND joysticks, and maybe Windows is loading drivers for all 3.

In device manager, go to Human Interface Devices. In the View menu at the top, make sure to show disconnected devices. Make note of which ones are active, then unplug the transceiver and note which ones changed to correspond to unplugging the transceiver. There are 3 "USB Input Devices", among other items, that correspond to the transceiver. Plug it back in, and disable those one at a time (*edit - right click on the device in the list and select "disable device"). On my PC with the All in One wireless keyboard, only 2 of them gave me the option to disable. One of them disabled the touchpad on the keyboard, and did not fix the issue, so I re-enabled it. Disabling the other one fixed the problem, allowed the computer to sleep and display to auto-off, and had no impact on functionality.

@Iceira As I said before, this same problem happens when I plug in a USB Joystick. This is a common Steam issue you can find with google. Disabling the joystick support for the transceiver fixes the issue for me, but why does Steam behave this way for USB Joysticks in general?

[Iceira]

NO its NOT Steam , even Origin game switch to joystick and i lost all mouse and keyboard functions thats a game devs issue.

this is so complicated and i recommend you find a technician , it has been this way sense DOS age, com port was joystick on soundcard. now its just USB ,and steam dont controll what you have on it and what name or device it is, steam just want to enable a thirdpart device as steam big telly mode , then dont controll if game even support it , so how come you think steam controll USB port and how and driver even work.
again if this is to complicated for you to get it, ( steam only control what happend in own app )
they dont support its driver or what ever device you attach it. you need Brand product support for that.

steam only try to fix in steam controll issue , thats all , and its this people have complain over in several years.

even add a gamepad from or to com port should be allowed.
( maybe you should ask joystick Brand support , someone clearly run from there support here.
they need to explan how to fix. and then i bet he will tell you about USB drivers, and rest is out of Joystick Brand reach , in what game will support it or not ,and what steam will support it or not.

this is same BS steam cant help you with other devs copyright games, they have nothing to do with it. ( this is no diffrent in hardware )

if you brand support make a screw up driver and shutdown the usb port , and give rest of the world a finger , there is nothing steam can do about it this is same as if joystick driver do it, yeap such things as made back then a CH trust master pro flight stick, if i even recall correctly , or sidewinder from MS to USB.

this is the problem so many piece of tech and support of this is spread out , that even explan this this is why so many dont reply with the 1000 of post that every game controll have complain over.
we have simple give up, and now it seem steam try be more big screen ready for the future. and that is why i bet they try fix it.

[the_dead_prof]

引用自 Betty：

@Maverick, I figured out the solution to our problem, though this is not necessarily the same as the OP issue.

...

In device manager, go to Human Interface Devices. In the View menu at the top, make sure to show disconnected devices. Make note of which ones are active, then unplug the transceiver and note which ones changed to correspond to unplugging the transceiver. There are 3 "USB Input Devices", among other items, that correspond to the transceiver. Plug it back in, and disable those one at a time (*edit - right click on the device in the list and select "disable device"). On my PC with the All in One wireless keyboard, only 2 of them gave me the option to disable. One of them disabled the touchpad on the keyboard, and did not fix the issue, so I re-enabled it. Disabling the other one fixed the problem, allowed the computer to sleep and display to auto-off, and had no impact on functionality.

...

Thank you, this was really helpful and has solved my similar problem. I have a Microsoft Sculpt keyboard and mouse and the computer not sleeping was driving me around the bend.

As a hint, in Device Manager, the three USB Input Devices for the Microsoft Transceiver have different hardware IDs. By opening each, going to the Details tab and dropping down the Property field to "Hardware IDs" is appears to be the device with the last digits being 02 that seems to work (at least for me). 01 is the mouse and 00 is the keyboard as far as I can tell.

[fl0wf1r3]

2021 still the same issues, wow

[@ntares]

引用自 Betty：

@Maverick, I figured out the solution to our problem, though this is not necessarily the same as the OP issue.

I found this thread which describes the same problem, and how to fix it, but the catch is they are in Linux. https://steamcommunity.com/app/241600/discussions/1/620700960517053863/

Linux was classifying the transceiver as a joystick. It got me thinking, maybe this transceiver is a generic part used for keyboards, mice, AND joysticks, and maybe Windows is loading drivers for all 3.

In device manager, go to Human Interface Devices. In the View menu at the top, make sure to show disconnected devices. Make note of which ones are active, then unplug the transceiver and note which ones changed to correspond to unplugging the transceiver. There are 3 "USB Input Devices", among other items, that correspond to the transceiver. Plug it back in, and disable those one at a time (*edit - right click on the device in the list and select "disable device"). On my PC with the All in One wireless keyboard, only 2 of them gave me the option to disable. One of them disabled the touchpad on the keyboard, and did not fix the issue, so I re-enabled it. Disabling the other one fixed the problem, allowed the computer to sleep and display to auto-off, and had no impact on functionality.

@Iceira As I said before, this same problem happens when I plug in a USB Joystick. This is a common Steam issue you can find with google. Disabling the joystick support for the transceiver fixes the issue for me, but why does Steam behave this way for USB Joysticks in general?

Thanks Betty ! I have the same keyboard, did you you suggested, had 3 USB Input device as well, two that I can disabled and I found the one that was causing the isssue :)

[Radio Biscuit]

Just reporting in with a little more information:

Yes, the device manager workaround (disabling class 3 device from transceiver) works for me and I've had this problem since I started with Steam oh so many years ago.

HOWEVER:

I have a Microsoft mouse and disabling this device causes my mouse scroll wheel to revert to a default speed (VERY SLOW) and crashes the mouse driver control software (Microsoft's own mouse and keyboard controller), so it's not a complete success. The driver control panel just freezes on the splash screen.

This would indicate to me that the problem is in the mouse/keyboard/transceiver driver and not with the Steam client. Maybe.

Could anyone test with other mouse drivers/manufacturers etc, and maybe anyone with a corded mouse too?

That would really be helpful as if we know what drivers work or not, we can do Microsoft's job of weeding out where the bug lies and maybe even get them to take a look (I wouldn't ever hope for a fix from a company that can't even deliver a start menu without reliability problems).

My guess is that the driver is hooked somewhere by the Steam client, but when the machine tries to sleep, the driver won't let go of the hook. Maybe.

I guess that the Steam client may also no have code to deal with sleep requests from the driver? Maybe.

Shall we see if we can do the job of these billion dollar corporations and offer some real customer support for a change? Should we bill them for our time? I don't get out of bed for anything less than $200 an hour, so shall we start there at $200 for this post?

[fl0wf1r3]

2021, still the same issue in my computer, RESPECT

[soljin]

2022 and still an issue. I do lots of in home streaming and I think that is what causes this audio steam to stay open.

powercfg /requests
DISPLAY:
None.

SYSTEM:
[DRIVER] Steam Streaming Speakers (ROOT\SteamStreamingSpeakers\0000)
An audio stream is currently in use.
[DRIVER] Legacy Kernel Caller

[Van_Tastic]

I'm having the same issue on my Macbook. It's been 2 nights in a row that I wake up to find my battery completely drained and I finally isolated Steam as the culprit. As soon as I closed it my laptop went to sleep. Is there a workaround for macOS ?

[modQuad]

Well, the issue appears to have gone away for me.
Unfortunately I wasn't trying to solve it anymore so I can't determine which one of the many changes I've made to my PC this week has solved it.

I also can't completely rule Steam Client out as that was one of the updates that happened - along with:
- Switching from Microsoft (Sculpt Mouse) to Logitech MX Master 3S.
- Updating NVIDIA GPU Drivers to latest (512.95)
- Updating Ryzen Chipset Drivers (to 10.038.1118.2019) & MSI Mainboard (B450 Aorus M) BIOS
- Updating Firmware on (ASUS BT400) USB Bluetooth Receiver

I'm leaning towards the Motherboard Firmware or CPU Chipset Drivers but I can't be sure, and I don't want to rule out the Microsoft wireless receiver as was pointed out here a few times.
I hope these possibilities help others who are still experiencing this, and that it remains fixed on my system as it was a major PITA.

Thanks all!

[fl0wf1r3]

nice 2022 still the same issue, thanks awesome Windows

[Onrelas]

I was having this issue as well on Windows 11. In fact, I've had this issue off-and-on for YEARS across multiple versions of Windows. I just assumed I was bad at building computers or something.

I recently thought, hey, what if it's Steam? So I closed out of the program from the system tray and all of the sudden my PC was sleeping as intended. Then I started to mess around with various options and found some success!

I went into Steam Settings --> Interface --> and disabled "Enable GPU accelerated rendering in web views" and "Enable hardware video decoding, if supported". Then restarted Steam.

I'm not sure if you need to un-check both of these, but that seemed to fix the problem for me! I've always used AMD CPU and GPUs if that matters. I'm currently using a Ryzen 5 5600G and an RX 6600 XT.

[Crashed]

For the necro, make sure no audio or video is playing in any Steam web views. Video that is visible will cause a wake lock on both the display and system, and audio playing will cause a wake lock on the system (the monitor can still go to sleep).