canairb Jan 2, 2013 @ 2:57pm
Problem viewing videos or game trailers from steam in full screen.
I have this strange problem when I try to watch videos or game trailers from steam in full screen mode. I can only see the the upper left section of the video. It fills the whole screen, but I can only see the upper left corner of the video. Videos play fine if I don't run in full screen mode. have the same problem trying to run in Big Picture mode.

Any help or suggestions would be appreciated.
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Showing 1-15 of 38 comments
canairb Jan 2, 2013 @ 4:38pm 
I appreciate your help, but I have been through all that a few times.

Anyway, i figured out the problem... In Windows 7, I enabled Make Text Easier To Read to 150%. That is what screwed up my video and Big Picture. If I set the text back to 100%, everything worked fine. It even works at 125%, but once I change it to 150%, videos and Big Picture do not work.

Again, thanks for your assistance.
qwerty3666 Sep 11, 2013 @ 1:27pm 
i have the same problem if you have found a fix pls let me know :)
canairb Oct 28, 2013 @ 2:56pm 
I am running windows 7 and I increased the text size for ease of viewing. That is what caused the problem. Reducing the text size will fix it.
Equil Dec 23, 2013 @ 1:12pm 
Originally posted by canairb:
I appreciate your help, but I have been through all that a few times.

Anyway, i figured out the problem... In Windows 7, I enabled Make Text Easier To Read to 150%. That is what screwed up my video and Big Picture. If I set the text back to 100%, everything worked fine. It even works at 125%, but once I change it to 150%, videos and Big Picture do not work.

Again, thanks for your assistance.

Thanks a lot! I had the same issue but with windows 8.1 But your fix worked for me!
canairb Dec 27, 2013 @ 10:30pm 
Glad to help.
Last edited by canairb; Dec 27, 2013 @ 10:31pm
AbsenceOfLogic Jan 12, 2014 @ 10:45am 
I found a somewhat better solution to this problem thanks to this article: http://www.kynosarges.org/WindowsDpi.html

Basically if you want to keep the DPI settings for your fonts for your PC and still have Steam display full screen videos properly, you just right click on Steam's shortcut or executable and activate the "Disable display scaling on high DPI settings" setting in the compatibility options for the shortcut or executable.Steam will no longer be scaled so if you wanted to increase the font size in Steam using the DPI settings for Windows enabling the aforementioned compatibility setting will unfortunately make the text hard to read again.I guess you can't have both normal full screen videos and large font sizes in Steam at the same time.Hopefully they will change that if enough people complain about not being able to set font sizes for Steam.

I wonder if using a different theme for Steam will allow the use of custom font sizes? I am going to look into that.
Lemonocle Feb 1, 2014 @ 9:19am 
Originally posted by canairb:
I appreciate your help, but I have been through all that a few times.

Anyway, i figured out the problem... In Windows 7, I enabled Make Text Easier To Read to 150%. That is what screwed up my video and Big Picture. If I set the text back to 100%, everything worked fine. It even works at 125%, but once I change it to 150%, videos and Big Picture do not work.

Again, thanks for your assistance.

I had to reduce from 125% to 100% but this is the right fix. Going to look into this too though:


Originally posted by Misfit:
I found a somewhat better solution to this problem thanks to this article: http://www.kynosarges.org/WindowsDpi.html

Basically if you want to keep the DPI settings for your fonts for your PC and still have Steam display full screen videos properly, you just right click on Steam's shortcut or executable and activate the "Disable display scaling on high DPI settings" setting in the compatibility options for the shortcut or executable.Steam will no longer be scaled so if you wanted to increase the font size in Steam using the DPI settings for Windows enabling the aforementioned compatibility setting will unfortunately make the text hard to read again.I guess you can't have both normal full screen videos and large font sizes in Steam at the same time.Hopefully they will change that if enough people complain about not being able to set font sizes for Steam.

I wonder if using a different theme for Steam will allow the use of custom font sizes? I am going to look into that.

UPDATE: This fix above also works great and allows you to continue using 125% or 150% for better viewing outside of steam.
Last edited by Lemonocle; Feb 1, 2014 @ 9:25am
wigshaker Mar 28, 2014 @ 1:47pm 
This worked for me. Thanks, Misfit
Originally posted by Misfit:
I found a somewhat better solution to this problem thanks to this article: http://www.kynosarges.org/WindowsDpi.html

Basically if you want to keep the DPI settings for your fonts for your PC and still have Steam display full screen videos properly, you just right click on Steam's shortcut or executable and activate the "Disable display scaling on high DPI settings" setting in the compatibility options for the shortcut or executable.Steam will no longer be scaled so if you wanted to increase the font size in Steam using the DPI settings for Windows enabling the aforementioned compatibility setting will unfortunately make the text hard to read again.I guess you can't have both normal full screen videos and large font sizes in Steam at the same time.Hopefully they will change that if enough people complain about not being able to set font sizes for Steam.

I wonder if using a different theme for Steam will allow the use of custom font sizes? I am going to look into that.
Solareon May 22, 2014 @ 11:49pm 
Hey Guys, I know this not really a full fix, but a way around it is just using chrome for you video viewing. The scaling doest affect that. so you can keep you dpi and steam settings and any time you want to watch a video just go to steam on chrome. that way you don't have to log out or change setting when you want to view a video or do other things.
AbsenceOfLogic May 23, 2014 @ 12:14am 
I ended up creating a custom style by copying the default Steam style file and changing all the font sizes to something easier to read for me by editing it with a text editor. Then I just installed it into the appropriate folder to make Steam load that style whenever I start it up. It's by no means perfect as there are some fonts that I don't know how to change but it's sufficient for my needs. I'm just mentioning another option in addition to all the others in case someone wants to try it. I can't remember all the details but if you search Google you can find out how to do what I did. Here's an example: http://steamcommunity.com/groups/SteamClientBeta/discussions/1/828937262016904972/
BetterThanLife Sep 23, 2014 @ 8:54am 
Would be nice to just have a button to change the size of the fonts in steam though instead of having to muck about like this.
Gragorin Oct 1, 2014 @ 9:45pm 
Originally posted by canairb:
I have this strange problem when I try to watch videos or game trailers from steam in full screen mode. I can only see the the upper left section of the video. It fills the whole screen, but I can only see the upper left corner of the video. Videos play fine if I don't run in full screen mode. have the same problem trying to run in Big Picture mode.

Any help or suggestions would be appreciated.

For myself, I finally figured out what the problem was. I'm running Windows 8.1 with the display size set at 150%. When I try to change the regular, 100% scale, everything is quite small and not exactly easy to see. So what I did was figure out that the problem actually is with the Steam Client WebHelper process located in Local Disk / Program Files (x86) / Steam / Bin directory and named steamwebhelper.exe. I right clicked on it, went to properties and checked Disable display scaling on high DPI displays. This allowed me to keep the larger 150% scaling and yet fixed the only seeing one corner of full-screen videos problem that I've had for almost a year.
Druren Oct 13, 2014 @ 12:16pm 
TY Gragorin! Your solution fixed my problem=)
J_A_E_R Feb 26, 2015 @ 12:55pm 
Thank you Gragorin!

I was looking for this easy solution for over a year. It helps also with other programs or games that didn`t show up correct, because of the increased display size (125% or 150%). Just a rightclick to the .exe file from the program/game that doesn`t run properly and disable "display scaling..."

Works perfect to me :)
Penisteeth Mar 9, 2015 @ 5:53pm 
Gragorin, you deserve many upvotes. thank you sir
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Date Posted: Jan 2, 2013 @ 2:57pm
Posts: 38