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How do I access a receipt for a purchase?
I bought a game and the 'Print' button did not respond (nor did anything else...I had to kill Steam). Yes, I got an e-mail copy but, what if I didn't or deleted it accidentally? I don't see a way to reprint it within Steam.

Thanks, Patrick
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Beiträge 112 von 12
You don't. If you accidentally delete it then you're out of luck.

Steam support may be able to resend them in this case but I don't know that for a fact.
Zuletzt bearbeitet von Kenny32673; 1. Jan. 2013 um 22:42
Turbo 1. Jan. 2013 um 23:03 
That's a not very "user friendly"
Matt 1. Jan. 2013 um 23:16 
Since you have the email, what is the concern?

You can find your purchases within your account details page but not the full receipt.
You`re right that sucks i bought a game and key didn`t work so i wrote the support but without receipt no chance -.-
Ursprünglich geschrieben von Scorleon:
You`re right that sucks i bought a game and key didn`t work so i wrote the support but without receipt no chance -.-

Completely separate issue but ok. You bought the game from Steam itself?
Ursprünglich geschrieben von Scorleon:
You`re right that sucks i bought a game and key didn`t work so i wrote the support but without receipt no chance -.-

Ok, so you bought it through Steam, as you had the chance to print a receipt. But... they KNOW you bought it as it is in your purchase history. The receipt won't show your key, it just shows that you made the purchase, which they know!

The only time you need a receipt is if you bought it from a retail high street shop and needed proof of purchase. You don't need it if you bought the game via Steam.
Yeah, I just bought a game and the "print receipt" button didn't work for me either. I'll just hope they will keep my Steam purchase data safe :)
klappa 30. Okt. 2014 um 19:24 
Ursprünglich geschrieben von ᴷᴬᴿᴿ:
Ursprünglich geschrieben von Scorleon:
You`re right that sucks i bought a game and key didn`t work so i wrote the support but without receipt no chance -.-

Ok, so you bought it through Steam, as you had the chance to print a receipt. But... they KNOW you bought it as it is in your purchase history. The receipt won't show your key, it just shows that you made the purchase, which they know!

The only time you need a receipt is if you bought it from a retail high street shop and needed proof of purchase. You don't need it if you bought the game via Steam.

What if you bought a game from an another digital retail shop?
Zuletzt bearbeitet von klappa; 30. Okt. 2014 um 19:25
Ursprünglich geschrieben von klappa:
Ursprünglich geschrieben von ᴷᴬᴿᴿ:

Ok, so you bought it through Steam, as you had the chance to print a receipt. But... they KNOW you bought it as it is in your purchase history. The receipt won't show your key, it just shows that you made the purchase, which they know!

The only time you need a receipt is if you bought it from a retail high street shop and needed proof of purchase. You don't need it if you bought the game via Steam.

What if you bought a game from an another digital retail shop?


Well then that store would have sent you a receipt.
Zuletzt bearbeitet von Kenny32673; 30. Okt. 2014 um 20:01
I bought the game for work and need a hard copy of the receipt for my expense report.
Satoru 2. Apr. 2015 um 15:03 
Use the email you got

Ursprünglich geschrieben von Dr. Bobinator:
I bought the game for work and need a hard copy of the receipt for my expense report.
Ursprünglich geschrieben von Satoru:
Use the email you got

Ursprünglich geschrieben von Dr. Bobinator:
I bought the game for work and need a hard copy of the receipt for my expense report.
And when Steam doesn't send you one?
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Geschrieben am: 1. Jan. 2013 um 22:34
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