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Mr Girthzilla Dec 10, 2012 @ 9:06pm
Elder Scrolls V Skyrim Duplicate CD Key
I recently bought a sealed copy of Skyrim from Gamestation in the UK. It was factory sealed up sold to me brand new. I insert the disk into my pc and try to install it. It asks for the CD key but it says its a duplicate cd key and to try recover the account with the key on. Problem is i don't have any other steam accounts, i think my key has been stolen somehow, i am not sure how but i have submitted a support ticket to valve since i had to redeem a steam key to install the game. I have provided pictures of the game case, CD key on the game and also a copy of my receipt. I am still waiting on a reply but is there anything else i can do? I love skyrim as i have it for xbox 360 but i want to play it on pc for a better experience.

Cheers in advance.

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Showing 1-6 of 6 comments
chris Dec 10, 2012 @ 9:17pm 
Steam can't do anything about this, you'll have to tell the people Gamestation about this and try to get a refund/exchange.
#1
Tito Shivan Dec 10, 2012 @ 9:19pm 
You can try Steam's CD Key Reset Process (Check you have all the proper info added to your ticket)
Although considering Support response times, you may have better chance by getting the game changed by the retailer if you can.
#2
Mr Girthzilla Dec 10, 2012 @ 9:19pm 
I'm just so ticked off that i spend money for something brand new to then find out its either been used or someone stole the key for it.
#3
Mr Girthzilla Dec 10, 2012 @ 9:22pm 
thanks for your reply tito, one thing i noticed i see loads of people on amazon purchasing the game and getting a new exchange, problem is they had the same problem with the exchanged version of it :/
#4
Tito Shivan Dec 10, 2012 @ 9:44pm 
It sucks when one finds himself on the wrong end of the stick. Amazon is usually fast with exchanges, but as you sadi, you may find yourself with a different non-working key.
If you provided the requested info, there should be no problem getting the key to work (Despite the slow crawl of waiting for a response)
#5
Mr Girthzilla Dec 10, 2012 @ 11:23pm 
sorry for the late reply to your comment but yeah, made my decision to go try get a replacement for this game tomorrow after college. Hope it will work this time :S
#6
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Dec 10, 2012 @ 9:06pm
Posts: 6
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