UnEsc Nov 28, 2012 @ 5:15pm
Norton blocking steam browser?
When i shift tab in a game and try to access stuff online like youtube or anything, i get error -138. Could norton be blocking steam browser? If so, how would I stop it?
< >
Showing 1-8 of 8 comments
DarkCrystalMethod Nov 28, 2012 @ 5:20pm 
I have had no problems with Norton and Steam together. I've only seen it complain if Microsoft Security Essentials was installed at thesame time and even that was rare.
Do updates to Norton until it says "updates not required".
Then scan your system. See what pops up.
If its still a problem try turning off autoprotect and firewall. I bet Norton isn't the problem.
Kiya Nov 28, 2012 @ 5:22pm 
If it is Norton, you could try excluding the Steam folder.

Try reading whichever one the links on this Norton support page applies to your version of the antivirus -> How to exclude specific drives, folders, and files from being scanned[www-secure.symantec.com]
Last edited by Kiya; Nov 28, 2012 @ 5:23pm
UnEsc Nov 28, 2012 @ 5:34pm 
Just did that, still error 138
dirrtymartini Nov 28, 2012 @ 6:07pm 
If you're using Norton 360, try disabling the firewall (temporarily), restarting Steam, then trying the Steam browser.

Also, if you use PeerBlock, it can block Steam web access...among other things.
UnEsc Nov 28, 2012 @ 6:16pm 
Ok, I figured out it is the smart firewall blocking steam browser. How do I keep the firewall without stoping steam browser (specifically)
dirrtymartini Nov 28, 2012 @ 6:23pm 
Add the Steam client to the list of apps allowed to access the Internet.
AlmostHadIt Oct 25, 2014 @ 11:59am 
i have the same problem, i asddded it to the list of apps allowed to use the internet, but it keeps changing it back to unallowed
Druze TITO Oct 25, 2014 @ 12:03pm 
im seeling my steam account.but only in provision items.Add ıf you interested
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Nov 28, 2012 @ 5:15pm
Posts: 8