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oooNVOYooo May 11, 2013 @ 7:22pm
steam client error? shop looks strange
the shop is displayed in a strange manner. the pictures look strange, wrong font is displayed, no background-graphix, no layout

look at : http://tinypic.com/r/4ufeyb/5

anyone an idea what might be wrong, what can i do
Last edited by oooNVOYooo; May 11, 2013 @ 7:26pm
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oooNVOYooo May 12, 2013 @ 4:15am 
"a better computer" - LOL
an experts advice...
Thanks for Nothing
Last edited by oooNVOYooo; May 12, 2013 @ 4:16am
Tito Shivan May 12, 2013 @ 4:41am 
Seems your client cache is derping a bit.
Try to delete the contents of your httpcache folder (inside your appcache folder) so steam downloads the pages directly from the server instead of the cached files.
oooNVOYooo May 13, 2013 @ 7:10pm 
this solved most of the problems, some pictures have still these "glitches"
Thanks anyway!
TaK
Last edited by oooNVOYooo; May 13, 2013 @ 7:11pm
Kung Kaktus May 9, 2014 @ 5:45pm 
Had kinda the same problem. For me the whole payment screen was all white and looked like a website from the early 90's. But clearing out the httpcatche (folder) worked for me.
/Cheers Tito!
Granite Jun 18, 2014 @ 11:36am 
I'm having this problem right now, the shop looks exactly as in Tak3sHiKoVaCs' picture. I've had this problem for several days now.

Deleting the contents of httpcache folder didn't work. I've also cleaned all the temporary files and the registry from my computer with CCleaner but the Steam shop just keeps looking like its broken. Restarting the client or the computer itself doesn't help either.

Any advices?
krazak111 Feb 7, 2015 @ 5:56pm 


Originally posted by Kenpatchi Ramasama:
Either re download Steam, or get a better computer.

Well i have a really kickass pc so i don't need to get a better pc, duh. This is the first time that i encountered tis problem and it's the worst timing because i was hoping to buy 4 game's and 11 dlc's whilst the sale was on but i can't because of this crap.
Kris Feb 7, 2015 @ 5:58pm 
only good luck
Granite Feb 8, 2015 @ 12:28am 
Hi everyone, here're instructions I got from Steam support last time I had this problem, they worked for me:

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- Steamapps and Userdata folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

Lechuck's Beard Feb 8, 2015 @ 12:49am 
None of these solutions worked for me. From reading other threads about phishing scams.....sure enough i logged on and had a friend request from a guy that was posting links for the solution. Steam level 20 too.
Xenon Jul 3, 2015 @ 6:04pm 
It happens to me when steam servers are slow... So I think steam will load pages depending on your connection speed or theirs
Mahoke Aug 3, 2015 @ 4:11am 
For people looking for a solution and come here from google. This fixed my steam store page:

- Exit steaam

- Go to "C:\Users\*Username*\AppData\Local\Steam" or (Windows+R and type %appdata%)

- delete the htmlcache folder inside steam folder.
JeeKs Aug 3, 2015 @ 6:28am 
Originally posted by Mahoke:
For people looking for a solution and come here from google. This fixed my steam store page:

- Exit steaam

- Go to "C:\Users\*Username*\AppData\Local\Steam" or (Windows+R and type %appdata%)

- delete the htmlcache folder inside steam folder.

This is actually the only way it works, all the rest won't do anything, thanks a lot mate
NaibChang Sep 3, 2015 @ 6:07pm 
ty Mahoke
Chromasnek Oct 1, 2015 @ 2:55am 
Originally posted by Mahoke:
For people looking for a solution and come here from google. This fixed my steam store page:

- Exit steaam

- Go to "C:\Users\*Username*\AppData\Local\Steam" or (Windows+R and type %appdata%)

- delete the htmlcache folder inside steam folder.

this worked for me
quit your job Oct 6, 2015 @ 1:07am 
I had this problem, what i did was

-go in game (any game on steam)

-Shift+tab

-Press view community hub

-Use the steam market and stuff of the online app ingame

that worked for me and fixed it
:D
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Date Posted: May 11, 2013 @ 7:22pm
Posts: 40