Windows 8.1 Steam Crash

[shadowX7]

This is really frustrating, so here's my problem:

I've installed Windows 8.1 Pro x64 on my laptop and I've also installed Steam. Steam installation goes normal, then the client starts to update itself (about 100MB update) and opens normally. Then I go into my library, click "Install" CS:GO (my only game) it starts, but crashes when it wants to (don't remember exact words) "Occupy free space".

Afterwards when I start Steam it comes to "Connecting steam account: Romanowskiy" and instantly crashes with no warnings.

What I've tried to solve this problem, but NONE of those work:

- reinstalling Steam (again, everything is fine till I decide to download CS:GO or close it and start Steam again) // also following the official Steam guide: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
- deleting ClientRegistry.blob
- deleting SteamUI.dll
- deleting everything except SteamApps and Steam.exe
- deleting Steam and cleaning any registry keys and/or files left behind
- uninstalling ESET Smart Security 6
- adding Steam on whitelist in Windows Firewall
- forwarding Steam's ports on my router
- rebooting the laptop again and again
- installing Steam Beta client
- adding "-clearbeta" on the "execute path" on steam shortcut
- trying "Compatibility mode" with every possible combination
- running as Administrator
- disabling any possible application which could interfere with Steam (disabling autorun of any software except Steam)
- logging in with friend's account
- installing DirectX End-User Runtime Full
- installing Microsoft XNA Game Studio 4.0
- installing Microsoft XNA Game Studio 4.0 Refresh
- changing power settings to High performance and other two
- connecting to the Internet directly w/ LAN cable to modem (not router)

I'm becomming desperate as I don't have any more ideas what could I do.

Some more information that could be usefull:

- in debug.log I found this:

(copied from other forum, because currently the debug.log is empty, but was full of those exact errors on the previous installation of Steam)

[0405/001534:INFO:dhcp_proxy_script_adapter_fetcher_win. cc(265)] Error fetching PAC URL from DHCP: 2
[0405/140641:INFO:dhcp_proxy_script_adapter_fetcher_win. cc(265)] Error fetching PAC URL from DHCP: 2
[0405/160003:INFO:dhcp_proxy_script_adapter_fetcher_win. cc(265)] Error fetching PAC URL from DHCP: 2
[0405/172808:INFO:dhcp_proxy_script_adapter_fetcher_win. cc(265)] Error fetching PAC URL from DHCP: 2

- in steam.log I found this:

CsComm Session Oct-14-2013 23:53:50.831 [5552] ReconnectThread (5552) Starting

CsComm Session Oct-14-2013 23:54:16.469 [3244] ReconnectThread (3244) Starting

CsComm Session Oct-14-2013 23:55:04.124 [5348] ReconnectThread (5348) Starting

CsComm Session Oct-15-2013 00:03:07.718 [6120] ReconnectThread (6120) Starting


I've uploaded all the logs I found in 'logs' folder:
- appinfo_log: http://pastebin.com/c1Ef92Zt
- bootstrap_log: http://pastebin.com/gAgbc9v6
- cloud_log: http://pastebin.com/MnEgxnUf
- connection_log: http://pastebin.com/hMgJyMVe
- content_log: http://pastebin.com/ZYDatkAF
- parental_log: http://pastebin.com/00HTnnMy

Also, my DxDiag log: http://pastebin.com/ipv7SEYQ

My laptop is Lenovo G770 (i5-2450M 2,5GHz, 6GB of RAM, AMD Radeon 6650M running lastest Leshcat’s UnifL Catalyst 13.9 WHQL).

I really don't know what to try, because I've searched the entire Google and the whole Steam and similar forums for answers, but nothing seems to work.

Please, help!

Best regards,
Shadow X7

[Satoru]

Can you both (when Steam doesn't bother crashign) post EVERYTHING, and I mean EVERYTHING from
Steam-Help-System Information

[Leornic]

Informaţii procesor:
Furnizor: GenuineIntel
Familie CPU: 0x6
Model CPU: 0x25
Stepping CPU: 0x2
Tip CPU: 0x0
Viteză: 2128 Mhz
4 procesoare logice
2 procesoare fizice
HyperThreading: Disponibil
FCMOV: Disponibil
SSE2: Disponibil
SSE3: Disponibil
SSSE3: Disponibil
SSE4a: Indisponibil
SSE41: Disponibil
SSE42: Disponibil

Informaţii reţea:
Viteză reţea:

Versiune Sistem de Operare:
Windows 8.1 (64 bit)
NTFS: Disponibil
Coduri Crypto Provider: Disponibil 311 0x0 0x0 0x0

Placă video:
Driver: AMD Mobility Radeon HD 5000 Series

Nume driver DirectX: aticfx32.dll
Versiune driver: 13.152.1.1000
Versiune DirectX: 8.17.10.1230
Data driverului: 10 Septembrie 2013
Versiune OpenGL: 4.2
Adâncimea de culori a desktopului: 32 biţi per pixel
Rata de reîmprospătare a monitorului: 60 Hz
Placă DirectX: AMD Mobility Radeon HD 5000 Series
ID furnizor: 0x1002
ID dispozitiv: 0x68e0
Număr de monitoare: 1
Număr de plăci video logice: 1
SLI sau Crossfire nedetectat
Rezoluţie principală: 1366 x 768
Rezoluţia desktopului: 1366 x 768
Dimensiunea principală a afişării: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Tipul busului principal nedetectat
VRAM principal: 512 MB
Moduri MSAA acceptate: 2x 4x

Placă audio:
Dispozitiv audio: Speakers (High Definition Audio

Memorie:
RAM: 3958 Mb

Diverse:
Limbă Interfaţă: Română (Română)
Microfon: Not set
Tip media: DVD
Spaţiu total disponibil pe disc: 88265 Mb
Cel mai mare bloc liber pe disc: 57519 Mb
Data instalării SO: ian. 01 1970
Controller: None detectat

Software Instalat:
7-Zip 9.20 (x64 edition)
Bitdefender Antivirus Free Edition
Definition Update for Microsoft Office 2013 (KB2760587) 64-Bit Edition
Google Chrome
Google Update Helper
Java 7 Update 45
Java Auto Updater
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office 32-bit Components 2013
Microsoft Office OSM MUI (English) 2013
Microsoft Office Proofing (English) 2013
Microsoft Office Proofing Tools 2013 - English
Microsoft Office Proofing Tools 2013 - Español
Microsoft Office Shared 32-bit MUI (English) 2013
Microsoft Office Shared MUI (English) 2013
Microsoft Office Shared Setup Metadata MUI (English) 2013
Microsoft Visio MUI (English) 2013
Microsoft Visio Professional 2013
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
OpenAL
Outils de vérification linguistique 2013 de Microsoft Office - Français
PowerISO
Security Update for Microsoft Office 2013 (KB2810009) 64-Bit Edition
Security Update for Microsoft Office 2013 (KB2817623) 64-Bit Edition
Steam
System Requirements Lab CYRI
Update for Microsoft Lync 2013 (KB2817621) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2726996) 64-Bit Edition
Update for Microsoft Office 2013 (KB2737954) 64-Bit Edition
Update for Microsoft Office 2013 (KB2738038) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760224) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760242) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760257) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760267) 64-Bit Edition
Update for Microsoft Office 2013 (KB2760610) 64-Bit Edition
Update for Microsoft Office 2013 (KB2767845) 64-Bit Edition
Update for Microsoft Office 2013 (KB2768016) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817309) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817311) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817490) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817493) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817626) 64-Bit Edition
Update for Microsoft Office 2013 (KB2817640) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827225) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827228) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827230) 64-Bit Edition
Update for Microsoft Office 2013 (KB2827235) 64-Bit Edition
Update for Microsoft OneNote 2013 (KB2810016) 64-Bit Edition
Update for Microsoft Outlook 2013 (KB2825632) 64-Bit Edition
Update for Microsoft Project 2013 (KB2767859) 64-Bit Edition
Update for Microsoft SkyDrive Pro (KB2825633) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2752018) 64-Bit Edition
Update for Microsoft Visio 2013 (KB2810008) 64-Bit Edition
Update for Microsoft Visio Viewer 2013 (KB2768338) 64-Bit Edition

[Satoru]

Hmmm you are both using Slovenia/Romania. I wonder if ther's sometihng with the language settings that is screwing things up

I realize this is very disruptive, but please try setting your Regional Language settings to English and see if that helps?

[Leornic]

Satoru の投稿を引用：

Hmmm you are both using Slovenia/Romania. I wonder if ther's sometihng with the language settings that is screwing things up

I realize this is very disruptive, but please try setting your Regional Language settings to English and see if that helps?

Tried it. Same problem. I'll try something else again. Another hdd for installation purposes.

[Satoru]

The only thing might be to uninstall

Bitdefender Antivirus Free Edition

[Leornic]

I've installed Bitdefender after the problem occured. The Steam problem began 2 days ago. I don't have any ideea what happened. No updates, no crashes, no nothing. Steam just crashed on downloading/syncs. I haven't changed any program, no viruses, I haven't changed my internet connection settings, I haven't received any visible download from Windows(can't be sure if I received a background update though). The Anti-Virus was installed today.

[fleezy]

I have same problem here, I performed clean installation of Steam and when I try to install ANY game, it just crashes when it says Allocating hard drive space. So I guess we just have to wait for a Steam or MS update, because it looks like its problem of Windows 8.1

[Leornic]

FlavorFlav の投稿を引用：

I have same problem here, I performed clean installation of Steam and when I try to install ANY game, it just crashes when it says Allocating hard drive space. So I guess we just have to wait for a Steam or MS update, because it looks like its problem of Windows 8.1

I reformated my computer, did a clean install + all the updates. This time is working. I don't know what was the problem. I've tried everything else. It was painfull, but considering it was a gaming partition, I didn't had anything to lose.

[fleezy]

Ravior の投稿を引用：

I reformated my computer, did a clean install + all the updates. This time is working. I don't know what was the problem. I've tried everything else. It was painfull, but considering it was a gaming partition, I didn't had anything to lose.

So you just formated the drive where you have Steam and all the games? I have F:\ dedicated to games, so do you think it will help?

[Leornic]

FlavorFlav の投稿を引用：

So you just formated the drive where you have Steam and all the games? I have F:\ dedicated to games, so do you think it will help?

I think it's a problem with Windows 8.1 Pro x64 registers. I don't have enough experience with Windows OSes to tell for certain. Deleting only the games partition probably won't help. I've tried changing it to another drive too, and it didn't work. I'm sorry, I can't help you... -_-'

[fleezy]

I dont want to format whole HDD... so I'll have to wait for update of steam or something...

[fleezy]

I found the solution with guy on reddit. You need to download .NET Framework 3.5: http://www.microsoft.com/en-us/download/details.aspx?id=39236 and then do this: http://msdn.microsoft.com/en-us/library/hh506443.aspx

This totally worked for me.

[allavett]

Thank you FlavorFlav! Installing .NET Framework 3.5 did the trick!

[Orionaut]

Thanks man! It worked just fine! Now I can finally play on steam again :)

[EliteFreakozoid]

Sorry to have to reopen this but I'm having the same issue and I already have the .NET Framework 3.5 installed and running.