I don't get E-Mails telling me about a release anymore

[Drakiar]

Hello.

For years i always got an E-Mail when a game on my wishlist released. Since 3 days it stopped. Any idea why?

[Ninja Sprout]

It didn't send me the next wishlist sale email. It shows listed in the bell icon though on the website.So I guess it isn't sending all of them still. Weird.

[ʲᵃⁿᵘᵏˢᵃˢ]

.

[benklerk]

I finally got my first wishlist game email (outlook) since Dec 20, to my backup email. I now need to see if it still works once I change to my main email.
I did have a ticket open.

[akoman]

AAAAAAAh i'm goning crazy after the ticket i start to recive the wishlist mail, this morning i have recived ony 1/3 wishlist mail

[Spieluin]

Still no mails for me.

[Bollazza]

Something is back, something not. I hope we'll be back in a week or something...

[ltolman4]

Hello. After my last post of saying I switched my email to google and also saying I've received emails I'd like to report more.

Received 1 Email New Game release
Received 1 Email of 3 Games on Wishlist on Sale
Received 1 Email of a New Game release

Adding these numbers with my other number of 3 emails. I received 6 Emails which is way more than I had with outlook in the last few days.

Again I'll keep you updated.

[Nitram]

Im starting to think they reduced the number of email. ive gotten like 2 at the begining of january and again 2 near the start of febuary. really weird. today i got more notice about sales in the app but not by email. It either really buggy or they are doing it on purpose at this point.

[akoman]

Автор сообщения: Nitram

Im starting to think they reduced the number of email. ive gotten like 2 at the begining of january and again 2 near the start of febuary. really weird. today i got more notice about sales in the app but not by email. It either really buggy or they are doing it on purpose at this point.

Yes, but not send the new game realease is strange and criminal

[Nitram]

For sure. anyway it thier lost in the end if we fail to get the to see everything that on discount i got over 2k wishlisted items. if i fail to see the good deal on whatever game i might be wanting to purchase, it just too bad for steam at that point.They need to pull thier ♥♥♥♥ together and fix the problems with all email ISP instead of throwing blame left and right.

[Spieluin]

Some of you only getting sporadically mails for wishlist items more and more points to Steam as the cause.
But I still don't get any mails. Seems they're trying to sort out the problem and trying some things to fix it but it doesn't work constantly.

[Ninja Sprout]

Автор сообщения: Nitram

For sure. anyway it thier lost in the end if we fail to get the to see everything that on discount i got over 2k wishlisted items. if i fail to see the good deal on whatever game i might be wanting to purchase, it just too bad for steam at that point.They need to pull thier ♥♥♥♥ together and fix the problems with all email ISP instead of throwing blame left and right.

It's mostly the developer's loss. Valve might think the issue is small scaled and negligible, however a developer might not think so if every little sale matters. I don't care where the problem resides- I just want it fixed and functioning reliably. If it isn't, then it doesn't reflect well on their system and casts doubt about its effectiveness.

[Spieluin]

Okay, I got an email 15 minutes ago with three games on sale. So no provider problem. I didn't change anything as well as my provider didn't.

Edit: I noticed that the mail layout is different now. So they 100% changed their mails and had problems with it. Maybe we were the guinea pigs for their new layout and it didn't work. But they blame others, lol.

[benklerk]

Just got a another email from steam overnight, with wishlist sales. So they have changed something. I have also moved back to my primary email provider and see if that works now.

[Drakiar]

I get sale e-mails now but NO new releases!