Issue with Persona 4 Golden Global Key Activation on Kinguin.net

[Geny]

Recently, I purchased a Persona 4 Golden key on Steam from GamingWorld, a Super Seller, on Kinguin.net with Global activation (Order ID: TA266EE1B106). The listing clearly stated it could be activated in my country, Brazil. However, when I try to redeem the product, it says it cannot be activated where I live.

I contacted the seller and provided proof that the activation should work based on the product’s region restrictions, but after that, they stopped responding. I also reached out to Kinguin support, but it’s been over a day, and I still haven’t received any updates.

I’ve attached images showing the issue. Ideally, I’d like a replacement key since I really want the game, but if that’s not possible, I’d appreciate a refund.

Has anyone dealt with a similar problem, especially with a Super Seller on Kinguin.net? Any advice would be greatly appreciated. Thanks!

[Lithurge]

If you paid by bank card or PayPal do a chargeback. You have a legitimate reason to do so.

[MancSoulja]

You're buying a key from the current Humble Monthly, you could have persona and 7 other games for $12

https://www.humblebundle.com/membership/home

Anyway, the seller is probably from Europe, most EU keys are ROW but for this particular game it's locked to EU countries only.

[J4MESOX4D]

Stop using dodgy marketplaces to buy games. Persona 4 has been very cheap in retailers recently and there you are guaranteed a region-appropriate key.

[Geny]

Publicado originalmente por J4MESOX4D:

Stop using dodgy marketplaces to buy games. Persona 4 has been very cheap in retailers recently and there you are guaranteed a region-appropriate key.

I've bought a few games from Kinguin before and never had any issues. In this case, the game cost me around $5 after conversion, which isn't a huge amount, but still, no one likes losing money. I guess I'll take this as a lesson not to buy from there again.

[Geny]

Publicado originalmente por MancSoulja:

You're buying a key from the current Humble Monthly, you could have persona and 7 other games for $12

https://www.humblebundle.com/membership/home

Anyway, the seller is probably from Europe, most EU keys are ROW but for this particular game it's locked to EU countries only.

I've bought a few games from Kinguin before and never had any issues. In this case, the game cost me around $5 after conversion, which isn't a huge amount, but still, no one likes losing money. I guess I'll take this as a lesson not to buy from there again.

[Geny]

Publicado originalmente por Lithurge:

If you paid by bank card or PayPal do a chargeback. You have a legitimate reason to do so.

Unfortunately, I made the payment using a service exclusive to Brazil called Pix, so I don't think I'll be able to get my money back. It was about $5, which isn’t a lot, but still, losing money is never a good feeling.

[J4MESOX4D]

Publicado originalmente por Geny:

Publicado originalmente por J4MESOX4D:

Stop using dodgy marketplaces to buy games. Persona 4 has been very cheap in retailers recently and there you are guaranteed a region-appropriate key.

I've bought a few games from Kinguin before and never had any issues. In this case, the game cost me around $5 after conversion, which isn't a huge amount, but still, no one likes losing money. I guess I'll take this as a lesson not to buy from there again.

Stick to legit retailers found here https://isthereanydeal.com/

Marketplaces are always risky and for every 3 games you make a good saving on, the 4th could be a scam and then you lose your money which negates the original savings.

[Nx Machina]

Publicado originalmente por Geny:

Unfortunately, I made the payment using a service exclusive to Brazil called Pix, so I don't think I'll be able to get my money back. It was about $5, which isn’t a lot, but still, losing money is never a good feeling.

https://www.pagbrasil.com/blog/insights/pix-10-questions-and-answers-about-brazils-instant-payment-method/

7 – Is it possible to request a refund or cancel a transaction carried out with Pix?

As the transactions with Pix will occur in real-time, they cannot be canceled. However, it is possible to request the recipient a refund.

It is also possible to change the amount to be paid or cancel the transaction before confirming the payment. In special cases, such as fraud, the Central Bank has developed a transaction called in Portuguese, Mecanismo Especial de Devolução (MED), or Special Return Mechanism in English.

[Geny]

Publicado originalmente por Nx Machina:

Publicado originalmente por Geny:

Unfortunately, I made the payment using a service exclusive to Brazil called Pix, so I don't think I'll be able to get my money back. It was about $5, which isn’t a lot, but still, losing money is never a good feeling.

https://www.pagbrasil.com/blog/insights/pix-10-questions-and-answers-about-brazils-instant-payment-method/

7 – Is it possible to request a refund or cancel a transaction carried out with Pix?

As the transactions with Pix will occur in real-time, they cannot be canceled. However, it is possible to request the recipient a refund.

It is also possible to change the amount to be paid or cancel the transaction before confirming the payment. In special cases, such as fraud, the Central Bank has developed a transaction called in Portuguese, Mecanismo Especial de Devolução (MED), or Special Return Mechanism in English.

Obrigado!

Thanks!

[Ettanin]

Publicado originalmente por Geny:

Publicado originalmente por MancSoulja:

You're buying a key from the current Humble Monthly, you could have persona and 7 other games for $12

https://www.humblebundle.com/membership/home

Anyway, the seller is probably from Europe, most EU keys are ROW but for this particular game it's locked to EU countries only.

I've bought a few games from Kinguin before and never had any issues. In this case, the game cost me around $5 after conversion, which isn't a huge amount, but still, no one likes losing money. I guess I'll take this as a lesson not to buy from there again.

Grey market sites that are not officially licensed key sellers are like russian roulette. It's harmless the first few times, until there's a bullet in the chamber.

[Nx Machina]

Publicado originalmente por Geny:

Obrigado!

Thanks!

Your welcome. Hope you get your money back.

Remember to give all the details including refund request and no communication on their part.

[Geny]

I managed to get a refund, but only as store credit on their site. Better than nothing, I guess. Hahaha

[Mitten]

hmm