Buying on Market place issues

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robert Sanderson Dec 1 @ 8:20am

Hello,
When I attempt to purchase items on the Marketplace, I’m prompted to confirm the transaction through the authenticator, which is great for security. However, after approving the purchase in the authenticator app, nothing happens—the transaction does not proceed.
Could you please advise on what might be causing this issue or suggest any troubleshooting steps? This is new in the last month or so.

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Showing 1-6 of 6 comments

这就是顶尖 Dec 1 @ 9:37am

you need to wait 7 days after u fixed authenticator

robert Sanderson Dec 2 @ 8:26am

What do you mean fix authenticator?

Nicatlon Dec 2 @ 9:16am

Same problem here. I can trade with friends or other users just fine. Just not buy cards from the marketplace.

arkngt Dec 2 @ 9:49am

Same issue here.

nian Dec 2 @ 10:25am

Originally posted by arkngt:
Same issue here.

If you try to purchase just a single card / item on the market, the confirmation should work.

After you have completed it once, you should be able to do multi-purchases again without issues.

Nicatlon Dec 2 @ 10:29am

Originally posted by nian:
Originally posted by arkngt:
Same issue here.

If you try to purchase just a single card / item on the market, the confirmation should work.

After you have completed it once, you should be able to do multi-purchases again without issues.

Thank you, that worked!