HELP! My game is not on my library :(

[alejandromarcanus]

Hello! I am a new steam member and I'm new to this kind of stuff so bare with me!

A couple of weeks ago i bought The Wolf among us and i've played it and everything, but today i bought Deus Ex (the first game) but it's not on my library :( i got an email confirmation and everything, is there something else that i need to do? also, i can't seem to get online on my steam client icon on my desktop, does that have something to do with it? thanks!

[Marble]

There's a delay in the time it takes to appear in your library. Try restarting Steam, or wait a few minutes. The game is showing on your profile, so you definitely do own it.

[alejandromarcanus]

How do I restart steam? sorry if its a dumb question i'm new to this, thanks for the reply!

[Marble]

Exit Steam, run it again.

[alejandromarcanus]

it's been a few hours and my game isn't on my library yet :( anything im missing?

[Marble]

Be sure you're viewing "all games" and not a specific category.

[alejandromarcanus]

yea i do have it where it says "all games" but still nothing.
Also, I can't seem to connect to the steam network, so when I go to the library i have to do it in "offline mode" does this have something to do with it?

[Marble]

It won't show up in your library if you went into offline mode before it acknowledged your purchase, so that's probably why.

[Luca]

porai te confundiste y no lo compraste deberias contactarte con steam si no lo podes solucionar. saludos

[alejandromarcanus]

Canti- you're probably right, i haven't been able to go online, any way i can do it? it says "it appears that you are not currently connected to the internet, or that your internet connection is not configured correctly for steam" must be the 2nd option because i am connected to the internet...

[alejandromarcanus]

luca- si lo compre hermano me llego un email con el recibo de mi compra. saludos.