Hijacked Account

[CosmicxXx]

My account was hijacked last night and all items were traded without my consent. Then i asked for steam support they said they cant restore my items. Like wth?

[Ettanin]

Section 1 C Steam Subscriber Agreement. Read it.

[magicISO Sweden]

not steams fault that you use your steam logins on other things then steam

[CosmicxXx]

Originally posted by magicISO Sweden:

not steams fault that you use your steam logins on other things then steam

bro, i never login to anything. i just play game here and the trade happened by itself and that is my fault?

[Lilim]

Originally posted by CosmicxXx:

bro, i never login to anything. i just play game here and the trade happened by itself and that is my fault?

One of your giveaway groups told you to log in on a third-party site using your Steam login details.

All third-party sites are use at own risk!

Never enter your Steam login details on a third-party site!


Your account is compromised.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. If you don't have a malware scanner use https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey


Steam does not return inventory items or wallet funds.

Steam Item Restoration Policy

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

[Hi Im Swat]

You were not "hijacked", you willingly and happily gave your account details away to a shady third-party. Most likely one of the groups you're in.

You're also friends with a bunch of obvious scam accounts.

[TopDog]

Originally posted by CosmicxXx:

My account was hijacked last night and all items were traded without my consent. Then i asked for steam support they said they cant restore my items. Like wth?

do all the steps in post 4

steam trading - https://help.steampowered.com/en/faqs/view/46A2-2B3C-95CC-8878

I think I just lost items in a trade! What do I do?
Steam Support will not return any items or gifts that you feel have been traded unfairly. There are no exceptions to this policy.

steam item restoration - https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

Steam Support does not restore items that have left accounts for any reason, including trades, market transactions, deletions, or gifting.

It is your responsibility to secure your Steam account. To quickly make trades or sales on the Market, your account must be protected by a Steam Guard Mobile Authenticator. This ensures that only you are able to remove items from your account. If you can’t enable an Authenticator, Steam will hold the trade or Market sell listing for a period of 15 days so that you’ll have enough time to discover and cancel pending transactions if your account was compromised.

Steam Support does not restore lost items. Items often exchange hands multiple times before a restoration request and this means they cannot be restored without duplicating them or removing them from another innocent user’s inventory. Duplicating items has a negative impact on everyone who trades or uses the Market by lowering the value of items.