Pending Balance Steam Market

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❖ acidelic May 13, 2023 @ 4:17am

Hello, I have a problem, I sold an item on steam market and the balance is in pending with this message "Some funds are pending. This typically occurs after a purchase you made has been refunded. These Steam wallet funds are currently unusable"... I never see this before and I have not doing any refund, why it says that I made an refund ?

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Originally posted by Ogami:

Its a new security measurement and was introduced about a week ago.
If a item sells for a price that diverges from the average selling price of the item the payout is getting hold back for a while.
Its to prevent scammers from mass selling the items of a hijacked account.
The function is currently still a bit sensitive and flags a lot of rather normal transactions.
But dont worry, just wait a bit, the money will be freed after a few hours.

29.09.2023
Edit: Just to clarify, this answer was correct when the system was introduced in May and it really took just a few hours.
By now its about 2 days which seems to be the standard. I cant look into the future when i give an answer, even if that would be useful.

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Showing 61-75 of 279 comments

HakuKaiju Sep 25, 2023 @ 2:27am

So, I can get having this system in place for over-charging for items, but under-charging? Even by a few cents?

Literally all i'm doing is selling TF2 Killstreak items down by like 10 cents, and then bam, fund delay. Heck, even when I sometimes sell the items at the recommended price, this system still gets grumpy and withholds my funds.

It's not even that i'm not getting my money right away that's bugging me, the amount is paltry, just a few cents. It's the principle that is ticking me off. You shouldn't get reprimanded for selling something on the community market reduced by a few cents.

First trading is made harder by having to use our bloody phones, now this? I understand combating scammers and i'm all for that, but for goodness sake, please change this.

If this isn't changed or at the very least fixed, all I've got to say is, to the Valve engineers who put this system in place the way it is, I genuinely hope in your day to day life, your socks STAY WET.

Good day.

#61

Geebanger0 Sep 25, 2023 @ 3:12am

I've had my 3 most recent sales be stuck as pending for over 24 hours each time (the current one still says it'll go through within 6 hours, but I've had that message for close to 5 and a half hours at this point). Each time, I'm just selling at the same price as the highest buy order, a few dollars under the usual price at most, and if I'd known that my funds were going to be held for so long I'd have just sold it at a higher price anyway.

Curiously, a sale I made before that for around $30 under market value wasn't held at all.

#62

𝕋𝕒𝕚𝕝𝕤 Sep 25, 2023 @ 3:23am

Originally posted by molasses:
happened to me too, sold a p90 skin on cs for 80 cents and i get pending transcation for 2 days, seen it once before but now it happened again

THIS HAS NEVER HAPPENED TO ME, BUT NOW THIS WEEK ITS HAPPENING THREE TIMES IN ROW NOW, SO IS THIS GONNA BE FOR EVERYTHING I SELL FROM NOW ON FORVER???

#63

Ch0baNN Sep 25, 2023 @ 4:01am

♥♥♥♥♥♥♥ steam man I wanna sell a skin to buy something else and boom wait for TWO DAYS??????????????????????????????? HELLO STEAM

#64

Bonkers Sep 25, 2023 @ 4:12am

I think this might be one of the causes for funds being held, I sold a skin on the market to a user without a setup profile so that could have been the cause. My funds were held for 2 full days, how is it our fault that they are letting accounts that are not set up or not trusted use the market. Why don't they just lock the market unless you have steams authentication app set up that removes the problem all together I would imagine.

https://imgur.com/a/0be224H

#65

HakuKaiju Sep 25, 2023 @ 7:14am

Originally posted by Bonkers:
I think this might be one of the causes for funds being held, I sold a skin on the market to a user without a setup profile so that could have been the cause. My funds were held for 2 full days, how is it our fault that they are letting accounts that are not set up or not trusted use the market. Why don't they just lock the market unless you have steams authentication app set up that removes the problem all together I would imagine.

https://imgur.com/a/0be224H

Sad to say, but I don't think that's the defining factor. I set up 3 dummy attempts (I put three TF2 items for sale, under 10 dollars each in price because apparently that trips the system) and none of the buyers have that stipulation on their accounts.

I'm starting to think this system is the equivalent of giving someone wearing a blindfold a shotgun, and saying "go shoot anything that COULD sound like a deer", and setting them loose. Kind of sad that a more refined system to detect scammers on the Steam Market isn't on Valve's to-do list honestly.

#66

HakuKaiju Sep 25, 2023 @ 7:17am

Originally posted by Geebanger0:
I've had my 3 most recent sales be stuck as pending for over 24 hours each time (the current one still says it'll go through within 6 hours, but I've had that message for close to 5 and a half hours at this point). Each time, I'm just selling at the same price as the highest buy order, a few dollars under the usual price at most, and if I'd known that my funds were going to be held for so long I'd have just sold it at a higher price anyway.

Curiously, a sale I made before that for around $30 under market value wasn't held at all.

Same kinda stance here. I set up three dummy attempts and they all got their funds pended, yet I proceeded to sell 15 TF2 MVM Robot Part items just fine without tripping anything, even with me just selling them for 0.01 each when some of them can go for 0.06.

Curiouser curiouser...

#67

Geebanger0 Sep 25, 2023 @ 4:31pm

Originally posted by HakuKaiju:

Same kinda stance here. I set up three dummy attempts and they all got their funds pended, yet I proceeded to sell 15 TF2 MVM Robot Part items just fine without tripping anything, even with me just selling them for 0.01 each when some of them can go for 0.06.

Curiouser curiouser...

Happened again today. Sold 4 warpaints at buy order prices, all around $2-$3, only 1 didn't get stuck as pending. I'd put it down to them just training the system, but it's been out for months now. Surely they can figure out that my account activity isn't irregular, and I haven't been hacked.

#68

hattrick swayze Sep 25, 2023 @ 7:49pm

Originally posted by VABI:
Originally posted by molasses:
happened to me too, sold a p90 skin on cs for 80 cents and i get pending transcation for 2 days, seen it once before but now it happened again
THIS HAS NEVER HAPPENED TO ME, BUT NOW THIS WEEK ITS HAPPENING THREE TIMES IN ROW NOW, SO IS THIS GONNA BE FOR EVERYTHING I SELL FROM NOW ON FORVER???

yea idk its so weird i think its valves new system to prevent hijacking accounts for fraud thats atleast what ive heard or seen.

#69

Moneymaker Sep 26, 2023 @ 6:57am

I sold an item for an average price it was 0.10$ and it is still pending so the information here is false, it seems valve will pending everything and randomly not pending others for some reason.

#70

Diablo Mamacita Sep 26, 2023 @ 10:14am

this is a bad feature in my opinion and harms more people than benefits

#71

Meškėnas Sep 26, 2023 @ 11:30am

too bad my money only gets avaivable after full 48hours! And i just sold my 0.39$ skin for only less then a penie for 0.38 and it's pending like wtf is this system, i sold my skins for cheaper on 1 pennie then other on market to purchase my discounted game i wanted faster and ofcourse steam will make you wait 48hours and the discount over! Thanks steam for caring about your user base :)

Last edited by Meškėnas; Sep 26, 2023 @ 11:32am

#72

ontheprowl Sep 26, 2023 @ 7:35pm

Same problem here. Experiencing this for the very first time. I sold a lot of items right now in order to buy more capsules from last major. At first all worked fine, then all of a sudden all further sales went straight into the pending state. Great.

If that whole nonsense is based on security and protection for us users, then why even use the mobile authenticator at all, if even when you use it, they still say: ah well but it could be hacked so better let it stay pending.

They at first make you use the phone authenticator, in order to make sure it is actually YOU, the OWNER of the account, logging in, selling stuff or whatever. But then they still don't trust it ????????????????????

Last edited by ontheprowl; Sep 26, 2023 @ 7:38pm

#73

disiznogud Sep 26, 2023 @ 7:51pm

Originally posted by ontheprowl:
Same problem here. Experiencing this for the very first time. I sold a lot of items right now in order to buy more capsules from last major. At first all worked fine, then all of a sudden all further sales went straight into the pending state. Great.

If that whole nonsense is based on security and protection for us users, then why even use the mobile authenticator at all, if even when you use it, they still say: ah well but it could be hacked so better let it stay pending.

They at first make you use the phone authenticator, in order to make sure it is actually YOU, the OWNER of the account, logging in, selling stuff or whatever. But then they still don't trust it ????????????????????

I discovered this : if you sell a item that has a starting price of "0.89" with "0.88", the payment will get "pending". Every time I try to sell a item faster and I put a lower price than the "starting" one, the payment will get in "pending" for 2 days...

#74

ontheprowl Sep 26, 2023 @ 8:51pm

Originally posted by disiznogud:
Originally posted by ontheprowl:
Same problem here. Experiencing this for the very first time. I sold a lot of items right now in order to buy more capsules from last major. At first all worked fine, then all of a sudden all further sales went straight into the pending state. Great.

If that whole nonsense is based on security and protection for us users, then why even use the mobile authenticator at all, if even when you use it, they still say: ah well but it could be hacked so better let it stay pending.

They at first make you use the phone authenticator, in order to make sure it is actually YOU, the OWNER of the account, logging in, selling stuff or whatever. But then they still don't trust it ????????????????????

I discovered this : if you sell a item that has a starting price of "0.89" with "0.88", the payment will get "pending". Every time I try to sell a item faster and I put a lower price than the "starting" one, the payment will get in "pending" for 2 days...

Interesting. But at the same time ridicolous. However, I don't think it was that consistent on my side, because the first items I sold earlier tonight, I also sold a few cents below the current price and it worked. But at some point, maybe with those worth a bit more, it got me into the pending garbage and since then, the money from every sold item lands there. And obviously I can't get it back it anymore, to sell it for a different price.

Absolute nonsensical move from Steam.