cold May 12, 2023 @ 8:52am
mobile phone bug
hi
i changed my password through my desktop with the help of the mobile app (code)
after doing so my steam on my mobile app just went completely offline cant access anything
tried changing networks,accounts,restarting my phone
i cant remove the steam guard since it requires a connection to the servers

"verifying login info" - error there was an error communicating with the steam servers. please try again later.
Originally posted by cSg|mc-Hotsauce:
Originally posted by cold:
mobile phone bug

hi
i changed my password through my desktop with the help of the mobile app (code)
after doing so my steam on my mobile app just went completely offline cant access anything
tried changing networks,accounts,restarting my phone
i cant remove the steam guard since it requires a connection to the servers

"verifying login info" - error there was an error communicating with the steam servers. please try again later.

It's not a bug but rather a security feature.

After changing or resetting your password, use the "add another account" function and log into the account again.

:qr:
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Showing 1-4 of 4 comments
The author of this thread has indicated that this post answers the original topic.
cSg|mc-Hotsauce May 12, 2023 @ 8:55am 
Originally posted by cold:
mobile phone bug

hi
i changed my password through my desktop with the help of the mobile app (code)
after doing so my steam on my mobile app just went completely offline cant access anything
tried changing networks,accounts,restarting my phone
i cant remove the steam guard since it requires a connection to the servers

"verifying login info" - error there was an error communicating with the steam servers. please try again later.

It's not a bug but rather a security feature.

After changing or resetting your password, use the "add another account" function and log into the account again.

:qr:
cold May 12, 2023 @ 8:57am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by cold:
mobile phone bug

hi
i changed my password through my desktop with the help of the mobile app (code)
after doing so my steam on my mobile app just went completely offline cant access anything
tried changing networks,accounts,restarting my phone
i cant remove the steam guard since it requires a connection to the servers

"verifying login info" - error there was an error communicating with the steam servers. please try again later.

It's not a bug but rather a security feature.

After changing or resetting your password, use the "add another account" function and log into the account again.

:qr:

thank you it worked :charmed:
i am used to the old and better app it would just auto log out completely
Last edited by cold; May 12, 2023 @ 8:58am
cSg|mc-Hotsauce May 12, 2023 @ 8:59am 
A lot of us miss the old app.

This does the same if you ever use the "deauthorize all devices" too.

:qr:
zexus May 15, 2023 @ 8:54am 
Thank you so mutch i didnt know what to do :steamthumbsup:
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Date Posted: May 12, 2023 @ 8:52am
Posts: 4