"Account is already linked to an EA accouint"

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Kovu May 11, 2023 @ 12:55pm

I recently downloaded APEX on steam due to the fact that the launcher on EA wasn't working properly.
I have 2 EAs account and 2 steams account, me and my brother each have one of those.
Unluckily we fu**ed up the login on EA while linking and we swapped our accounts on EA (to make it clear i had brother's account EA connected to my steam and viceversa)
Now it says "steam account is already linked with an ea account" after disconnecting both of the accounts.
Is there any chance to reconnect them with the correct owner? EA supports didn't work and says that i need to contact steam support for it.

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Showing 1-8 of 8 comments

Cathulhu May 11, 2023 @ 1:01pm

As the linking is done on EA's end, you were told male cow excrement by a support worker not willing to do their job.
Steam Support can not assist you with external services.

DC-GS May 11, 2023 @ 1:03pm

The link is one way. Valve cannot do anything about, you must contact EAG, since EAG links the Steam account, not the other way around.

Kovu May 11, 2023 @ 1:03pm

Originally posted by Cathulhu:
As the linking is done on EA's end, you were told male cow excrement by a support worker not willing to do their job.
Steam Support can not assist you with external services.

So i should basically keep poking EA service until they change this?

AustrAlien2010 May 11, 2023 @ 1:04pm

You can also inspect which accounts are linked to your account.

You can see your social media linked accounts here:
https://help.steampowered.com/en/accountdata/LinkedSocialMediaAccounts

Other linked accounts can be found here:
https://help.steampowered.com/en/accountdata/LinkedOtherAccounts

Last edited by AustrAlien2010; May 11, 2023 @ 1:05pm

Nx Machina May 11, 2023 @ 1:12pm

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

To play our games on other platforms, you need to link your platform accounts to your EA Account. This includes PlayStation Network IDs, Xbox Gamertags, Steam accounts, Epic Games accounts, and Amazon accounts.

Last edited by Nx Machina; May 11, 2023 @ 1:40pm