aristotle Jun 15, 2024 @ 2:41pm
Cannot login to Steam desktop, infinite spinning wheel, online login is fine

I have 34 games on my account and have been a Steam account holder for years. Never had this problem before. Online login is fine, but I get the message "remote download status - unable to reach your PC". I kept myself logged in for many months. For whatever stupid reason, I recently logged out on my desktop, only to find their new login screen (which was completely unnecessary, the old one was fine).

When I login online, there is no spinning wheel, and I have no problem logging in. When I try on my desktop, the spinning wheel is always there. No response to my account name and password. Just infinite spinning wheel.

I've completely deleted my games and Steam and reinstalled Steam (several times). Same problem.

I'm pulling my hair. I have no antivirus, no VPN, I disabled Windows Defender, I do have CCleaner (a window washer program), Firefox, Edge, nVidia graphics. I tried numerous You Tube videos for solutions, but nothing works.

From what I see, this has been a longstanding problem that became particularly acute in late 2022 or whenever they introduced the new login window. There was supposedly a fix by Steam, but I still have the problem.

Really makes me angry. Maybe a class action lawsuit against Valve is the only way to get their attention. I've invested good money into games, and now I can't play them. Unreasonable to expect me to waste countless hours on their ineptitude. If they had just left the login screen as it was for years, everything would be fine.
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no154370 Jun 15, 2024 @ 9:38pm 
Remove ccleaner

It is 100000000000% known to conflict with steam and steam games
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Date Posted: Jun 15, 2024 @ 2:41pm
Posts: 1