GTA V and RDR2 won't launch through Steam client.

[Pluto]

I long time ago I purchased both GTA V and Red Dead Redemption 2, but I have been putting off playing them for several years now aside from launching the both of them for a very short period of time. Just recently I reinstalled RDR2 and attempted to launch it when I was met with an error on Rockstars launcher that stated, "We couldn't sign you in automatically, please login manually using t*********9@4**s.online"

I have absolutely zero idea what email can even have a ".online" domain let alone any clue what that email could be. This is extremely frustrating, and is preventing me from playing both games. I went ahead and contacted Rockstar support, but they were absolutely no help since all they did was continuously request my Rockstar account information -- which is obviously the one thing I don't have.

I saw one Redditor that has has the same issue, and people under his post are claiming that he was most likely hacked. If that's the case for me, then I would imagine the only way to fix this would be for Steam to link my RDR2 to a new Rockstar account, but when I tried to open a Steam ticket for this game I was not able to since Steam claims they can't help with other company's games.

This is the link to the Reddit post I just referred to: https://www.reddit.com/r/GTAV/comments/15jib2i/we_couldnt_sign_in_automatically_please_login/

I'm at a total loss, and I just want to play RDR2. Can someone help me?

[nullable]

Originally posted by Pluto:

Ithen I would imagine the only way to fix this would be for Steam to link my RDR2 to a new Rockstar account, but when I tried to open a Steam ticket for this game I was not able to since Steam claims they can't help with other company's games.

Your imagination is wrong.

Valve is not in charge of managing Rockstar Accounts, and the linking of your Rockstar account to Steam is done on Rockstar's side. Steam can't do anything about it.

Originally posted by Pluto:

This is the link to the Reddit post I just referred to: https://www.reddit.com/r/GTAV/comments/15jib2i/we_couldnt_sign_in_automatically_please_login/

I'm at a total loss, and I just want to play RDR2. Can someone help me?

You'll have to go through Rockstar's process if they have one.

This is one reason I recommend people manage their accounts properly through a password manager so they can keep track of all the details and recovery codes and anything else they may forget weeks, months or years later. Not to mention use strong and unique passwords for each account.

As you're learning, it can be difficult to recover accounts that didn't take much to create, so keeping track of the minimum details is paramount. And keeping accounts secure is a lot easier/more convenient long term than trying to go through slow recovery processes where you haven't kept track of necessary info.

Also if your Steam account was ever hijacked, the hijacker may have created and linked the Rockstar account if you didn't have one created. That would still be a Rockstar issue to support. But it's yet another reason why keeping accounts secure is paramount. Rockstar is going to be extremely hesitant to modify accounts you don't control. There's no way for them to confirm you're the legitimate owner of the Steam account.

But all you can do is keep working the issue on Rockstar's end.

If you were hot to trot to play RDR2 today, you're probably better off making a new account, buying RDR2 again, and creating a Rockstar account and properly manage those in the future. Because recovering your Rockstar account make take days or weeks, and depending on the details may not be recoverable.

[rawWwRrr]

Originally posted by Pluto:

"We couldn't sign you in automatically, please login manually using t*********9@4**s.online"

I have absolutely zero idea what email can even have a ".online" domain let alone any clue what that email could be.

If someone can register a .online URL, they can set up the necessary tables and server to operate an email service on it. While I don't know one personally, there isn't stopping anyone from doing so.

Originally posted by nullable:

This is one reason I recommend people manage their accounts properly through a password manager so they can keep track of all the details and recovery codes and anything else they may forget weeks, months or years later. Not to mention use strong and unique passwords for each account.

As you're learning, it can be difficult to recover accounts that didn't take much to create, so keeping track of the minimum details is paramount. And keeping accounts secure is a lot easier/more convenient long term than trying to go through slow recovery processes where you haven't kept track of necessary info.

Not to mention the number of people who will create a throw away email just to register an account no realizing that they may need access to that email to recover said account in the future.