HELP Steam support scam???

[Lapislel]

I just got randomly messaged by steam support and i mean I get alot of scammers trying to get my items. BUT this time was different I look at my account and everything was changed! Friends blocked, showcases removed, and even my description changed to my SteamID. What was more scary was that he had my emails of my steam and paypal account, even my phone number. I immediately changed my password and removed access to all devices. I scanned my files using windows security and no malware. Im freaking out right now cause I dont know if im safe :( . Any help would be appreciated please

[cSg|mc-Hotsauce]

Originally posted by Lapislel:

I just got randomly messaged by steam support and i mean I get alot of scammers trying to get my items. BUT this time was different I look at my account and everything was changed! Friends blocked, showcases removed, and even my description changed to my SteamID. What was more scary was that he had my emails of my steam and paypal account, even my phone number. I immediately changed my password and removed access to all devices. I scanned my files using windows security and no malware. Im freaking out right now cause I dont know if im safe :( . Any help would be appreciated please

"Scam: I Have Been Reported and Will Be Banned" faq...

https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

"Steam Scam FAQ"

https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

Secure your account. All steps...

Scan for malware. https://www.malwarebytes.com/ or with whatever.

Deauthorize all devices https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes. https://store.steampowered.com/twofactor/manage

Revoke the api key (this should be empty) https://steamcommunity.com/dev/apikey

After you fully secured your account with ALL the steps above...

1. Go here https://help.steampowered.com/en/

2. Scroll down and enter the name of the game in the search bar.

3. Click on the game.

4. Select "It's not in my library"

5. Select "Restore the previously removed package to my account"

For friends, try...

Navigate to... Steam\userdata\<Steam3ID>\config\

Open localconfig.vdf up with WordPad and CTRL+F to your friends. Find your friends.

https://steamcommunity.com/discussions/forum/1/492378806385644508/#c492378806386027594

Some sites cache previous friends like Steamid.uk and Steamrep.

[Lapislel]

alright I did all of that hopefully im good thank you so much

[Cheshire]

You 100% clicked a link through a friend or your web browser had a virus of some kind. This doesnt just happen. Usually people click a link of some kind or you allowed access through a browser to link your steam account.