account hacked

[jdrizzle17239]

so my account was hacked and they changed email, phone number, and removed the steamguard. anytime i fill out the account recovery, it says contact steam support for further help but there is no where i can find to contact steam support. this is so frustrating because i have tried to recover my account too many times that it says too many attempts have been made and i cant even try it anymore. if anyone knows where i can get actual help from this pos steam support would be greatly appreciated

[FREGRET]

nuh uh

[Pscht]

https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://steamcommunity.com/dev/apikey
Stop using shady third party trade sites or clicking suspicious links.

[magicISO Sweden]

You must be logged out of all accounts to start the account recovery process.

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin

A step by step guide to the recovery process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[jdrizzle17239]

thanks! i have already followed this guide but i cant even attempt to recover the account anymore because it says too many attempts made. whenever i was going through the account recovery, at the end it just would say contact steam support for further help with no link or anything to talk to a real ♥♥♥♥♥♥♥ human being.

[Silicon Vampire]

Let's clear something up here...

Steam accounts have never been "hacked", only hijacked through social engineering. Why spend the time and trouble to "hack" an account when there are many people that willingly give out their account information for greed. We see it every single day and there is always another user that thinks they know it all but actually have zero clue and end up giving out all their account credentials to the hijacker.

[magicISO Sweden]

jdrizzle17239 の投稿を引用：

thanks! i have already followed this guide but i cant even attempt to recover the account anymore because it says too many attempts made. whenever i was going through the account recovery, at the end it just would say contact steam support for further help with no link or anything to talk to a real ♥♥♥♥♥♥♥ human being.

open a ticket with then simple

[jdrizzle17239]

how do i do this. i have spent hours searching around for a support ticket but it only takes me to the self support page. i have filled out the account recovery where you enter in credit cards used for purchases and old email three seperate times but after that it says contact steam support for further help but does not give me a link to any support. And now i cant even do that anymore cause it says too many attempts have been made. this is just so infuriating

[magicISO Sweden]

jdrizzle17239 の投稿を引用：

how do i do this. i have spent hours searching around for a support ticket but it only takes me to the self support page. i have filled out the account recovery where you enter in credit cards used for purchases and old email three seperate times but after that it says contact steam support for further help but does not give me a link to any support. And now i cant even do that anymore cause it says too many attempts have been made. this is just so infuriating

You don't need access to the email, phone or password currently tied to the hijacked/hacked account for this to work. Just pick the "I do not have access..." or a similar option when asked.