Steam account 'apparently' linked to another Epic Games account

[Jelleh]

I am on EpicGames.com viewing Apps and Accounts and trying to link it to my Steam account. The process fails with the error "unable to connect accounts. your steam account was connected with another epic games account".
I have looked at my Steam account via steampowered.com and the most relevant seciton I can find is the Family Library Sharing and it doesn't show any link to another platform.

How do I find out where my Steam account is linked to Epic? I'd like to know what Epic account it is linked to (I only have the one!) but more importantly how do I unlink my Steam from whatever the Epic account is?

I have been on the ever helpful Steam support and found nothing relevant to my situation only Steam Link for streaming

[Wolf Knight]

all linking is done on Epics side, you talk to epic's support.

just to make sure of something. you are the one that created the steam account? if yes, has your account ever been hijacked/stolen/compromised or given to someone else?

[Crazy Tiger]

Linking doesn't happen on Steams end at all, so check in the Epic account settings. There you'll probably find the way to unlink it.

[cSg|mc-Hotsauce]

You contact Epic support as the linking is done on their end.

[sim 35th]

https://help.steampowered.com/en/accountdata/LinkedOtherAccounts

?

Also I second this

Messaggio originale di Wolf Knight:

just to make sure of something. you are the one that created the steam account? if yes, has your account ever been hijacked/stolen/compromised or given to someone else?

[Jelleh]

Messaggio originale di sim 35th:

https://help.steampowered.com/en/accountdata/LinkedOtherAccounts

?

Also I second this

Messaggio originale di Wolf Knight:

just to make sure of something. you are the one that created the steam account? if yes, has your account ever been hijacked/stolen/compromised or given to someone else?

The table is empty. Either it's not working or the Epic account link error is wrong. It looks like contacting Epic support is my better option seeing as I can't speak to Valve.

[Jelleh]

Messaggio originale di Wolf Knight:

all linking is done on Epics side, you talk to epic's support.

just to make sure of something. you are the one that created the steam account? if yes, has your account ever been hijacked/stolen/compromised or given to someone else?

Not to my knowledge

[Kargor]

IIRC, Epic supports "login through Steam". It might send a confirmation mail, but it might help you figure out the Epic account that's connected to your Steam account.

[sim 35th]

Messaggio originale di Jelleh:

Messaggio originale di sim 35th:

https://help.steampowered.com/en/accountdata/LinkedOtherAccounts

?

Also I second this

The table is empty. Either it's not working or the Epic account link error is wrong. It looks like contacting Epic support is my better option seeing as I can't speak to Valve.

Maybe here...

https://help.steampowered.com/en/accountdata/LinkedSocialMediaAccounts

?

[Kargor]

Messaggio originale di Jelleh:

Messaggio originale di sim 35th:

https://help.steampowered.com/en/accountdata/LinkedOtherAccounts

?

Also I second this

The table is empty. Either it's not working or the Epic account link error is wrong.

I don't know what that table is supposed to show (it's empty for me too) -- Steam doesn't generally know about account linkages.

It looks like contacting Epic support is my better option seeing as I can't speak to Valve.

Yep; the linking is done on Epic's side anyway.

[sim 35th]

Messaggio originale di sim 35th:

Messaggio originale di Jelleh:

The table is empty. Either it's not working or the Epic account link error is wrong. It looks like contacting Epic support is my better option seeing as I can't speak to Valve.

Maybe here...

https://help.steampowered.com/en/accountdata/LinkedSocialMediaAccounts

?

Nah, only here

https://help.steampowered.com/en/accountdata/ThirdPartyLogins

with time created and nothing else

[Deraxim]

Messaggio originale di Crazy Tiger:

Linking doesn't happen on Steams end at all, so check in the Epic account settings. There you'll probably find the way to unlink it.

a year later and still helping people with this comment, cheers <3

[Wren]

This thread was quite old before the recent post, so we're locking it to prevent confusion.