Regularly disconnect from Steam while playing online

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Torven Sep 13, 2024 @ 10:33am

I know this is an old problem, but I'm checking to see if anyone has found a solution yet. Just got SM2, and when I play, usually after an hour or so, but sometimes faster, I'll lose my connection for a couple seconds. I know it's dropping the connection to Steam, because it's accompanied by notifications for anyone in my friends list that is currently playing a game.

I've made sure the firmware on my router is up to date, and I have a wired connection. I also don't have Steam installed to the C drive, so there shouldn't be any weird permissions issues. Attaching the connection log and hoping someone has some idea on how to fix this.

[2024-09-12 22:01:56] [Connecting, 4, 47] [U:1:19800795] Connect() starting connection (eNetQOSLevelMedium, cmp2-iad1.steamserver.net:27020, WebSocket) [2024-09-12 22:01:57] [Connecting, 4, 47] [U:1:19800795] ConnectionCompleted() (162.254.192.99:27020, WebSocket) local address (192.168.1.15:62849) [2024-09-12 22:01:57] [Connecting, 4, 47] [U:1:19800795] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes [2024-09-12 22:01:57] [Connected, 4, 47] [U:1:19800795] Logging on [U:1:19800795] [2024-09-12 22:01:57] [Logging On, 4, 47] [U:1:19800795] Using JWT [2024-09-12 22:01:59] [Logging On, 4, 47] [U:1:19800795] RecvMsgClientLogOnResponse() : [U:1:19800795] 'OK' [2024-09-12 22:01:59] [Logged On, 4, 47] [U:1:19800795] RecvMsgClientLogOnResponse() : processing complete [2024-09-12 22:50:50] CClientJobGetClientUpdateHosts: cached version not expired [2024-09-12 23:50:50] CClientJobGetClientUpdateHosts: cached version not expired [2024-09-13 00:06:03] [Logged Off, 4, 0] [U:1:19800795] ConnectionDisconnected('I/O Operation Failed') : 'OK' (162.254.192.99:27020, WebSocket) [2024-09-13 00:06:03] [Logged Off, 4, 0] [U:1:19800795] StartAutoReconnect() will start in 17.0 seconds (attempt 1) [2024-09-13 00:06:03] [Logged Off, 4, 0] [U:1:19800795] Sending SteamServersDisconnected_t because we were logged on [2024-09-13 00:06:03] IPv6 HTTP connectivity test (ipv6check-http.steamserver.net / 0.0.0.0:80 (0.0.0.0:80)) - TIMEOUT [2024-09-13 00:06:03] IPv6 UDP connectivity test (ipv6check-udp.steamserver.net) - FAILED, no addresses resolved [2024-09-13 00:06:04] Connectivity test: Starting test, fetching 'http://test.steampowered.com/204' [2024-09-13 00:06:04] Connectivity test (23.72.90.84:80 (23.72.90.84:80)): OK! [2024-09-13 00:06:04] Connectivity test: result=Connected (since 36916.4s ago), prev=Unknown, in progress=0 [2024-09-13 00:06:20] CCMInterface::YieldingConnect -- calling ISteamDirectory/GetCMListForConnect web api [2024-09-13 00:06:20] GetCMListForConnect -- got 7 Netfilter CMs and 153 WebSocket CMs [2024-09-13 00:06:20] GetCMListForConnect -- DC 'lax1' count: 21 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'dfw1' count: 21 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'sea1' count: 21 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'ord1' count: 21 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'iad1' count: 23 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'atl3' count: 21 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'lhr1' count: 22 [2024-09-13 00:06:20] GetCMListForConnect -- DC 'par1' count: 10 [2024-09-13 00:06:20] [Connecting, 4, 0] [U:1:19800795] CM Directory list says 100% of connections should be websockets, we rolled 61 - using WebSockets as default. [2024-09-13 00:06:20] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:27025) starting... [2024-09-13 00:06:20] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:27035) starting... [2024-09-13 00:06:20] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:443) starting... [2024-09-13 00:06:20] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext2-sea1.steamserver.net:27038) starting... [2024-09-13 00:06:21] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:27035) results: 35.1563ms + load 31.0000 [2024-09-13 00:06:21] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:27025) results: 35.1563ms + load 26.0000 [2024-09-13 00:06:21] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() stopping early for good host (ext1-lax1.steamserver.net:27025) [2024-09-13 00:06:21] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext2-sea1.steamserver.net:27038) results: 105.4688ms + load 20.0000 [2024-09-13 00:06:21] [Connecting, 4, 0] [U:1:19800795] PingWebSocketCM() (ext1-lax1.steamserver.net:443) failed talking to cm (timeout/neterror - Invalid) [2024-09-13 00:06:21] [Connecting, 4, 51] [U:1:19800795] Connect() starting connection (eNetQOSLevelLow, ext1-lax1.steamserver.net:27025, WebSocket) [2024-09-13 00:06:22] [Connecting, 4, 51] [U:1:19800795] ConnectionCompleted() (162.254.195.66:27025, WebSocket) local address (192.168.1.15:64988) [2024-09-13 00:06:22] [Connecting, 4, 51] [U:1:19800795] Client thinks it can connect via: UDP - yes, TCP - yes, WebSocket:443 - yes, WebSocket:Non443 - yes [2024-09-13 00:06:22] [Connected, 4, 51] [U:1:19800795] Logging on [U:1:19800795] [2024-09-13 00:06:22] [Logging On, 4, 51] [U:1:19800795] Using JWT [2024-09-13 00:06:22] [Logging On, 4, 51] [U:1:19800795] RecvMsgClientLogOnResponse() : [U:1:19800795] 'OK' [2024-09-13 00:06:22] [Logged On, 4, 51] [U:1:19800795] RecvMsgClientLogOnResponse() : processing complete

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