Failed to accept family invite

[animegekk]

This is ridiculous, i tried to invite my sister to a family and it said "failed to accept family invite. Your account must be in the same country as all current family members" it definitely is and the computer is in the same room as mine so I'm not to sure what is going on

[Cathulhu]

Please provide feedback for features in BETA in the according discussion hub:
https://steamcommunity.com/groups/SteamClientBeta/discussions/

[HikariLight]

Do you or her use a VPN?
If so, that could be the issue.

[Ogami]

Your pc might be in the same room but are both of your accounts set to the same Steam store region?
Because that is the crux. You cant add users to your family if their account is set to another store region then your own.

[animegekk]

There is no vpn and in every location possible we have the exact same address, we're set in the same download region there should be nothing stopping us but somehow there is

[animegekk]

Nguyên văn bởi Cathulhu:

Please provide feedback for features in BETA in the according discussion hub:
https://steamcommunity.com/groups/SteamClientBeta/discussions/

Your not helpful at all

[Ogami]

Nguyên văn bởi animegekk:

There is no vpn and in every location possible we have the exact same address, we're set in the same download region there should be nothing stopping us but somehow there is

Its neither about the same address or the same download region.
The Steam Store region has to be the same.
Do you buy your Steam games in the same store region?
Since your profile says you are from Canada, are both your accounts set to the Canadian Steam Store?
If not it will not work to invite someone to the Family group.

[no154370]

1) click Steam on top right corner

2) click settings

3) under "account" tab, go click "account details"

4) under store and purchase history

there is these which i'm quoting below

Country: XXXXXXXX

If you have moved to a different country, you may be able to update your Steam Wallet and how you view the Steam Store.

Update store country

-----------------------------------------------

if the country of your Steam Account is US but your Sister is UK, then your can't add one another. (this is an example)

and vice versa.

--------------------------------------------

one of your must click "update store country" and put it as the same country as the other.

[animegekk]

Nguyên văn bởi no154370:

1) click Steam on top right corner

2) click settings

3) under "account" tab, go click "account details"

4) under store and purchase history

there is these which i'm quoting below

Country: XXXXXXXX

If you have moved to a different country, you may be able to update your Steam Wallet and how you view the Steam Store.

Update store country

-----------------------------------------------

if the country of your Steam Account is US but your Sister is UK, then your can't add one another. (this is an example)

and vice versa.

--------------------------------------------

one of your must click "update store country" and put it as the same country as the other.

Like i stated above we're in the same region for everything

[cSg|mc-Hotsauce]

Nguyên văn bởi animegekk:

Nguyên văn bởi no154370:

1) click Steam on top right corner

2) click settings

3) under "account" tab, go click "account details"

4) under store and purchase history

there is these which i'm quoting below

Country: XXXXXXXX

If you have moved to a different country, you may be able to update your Steam Wallet and how you view the Steam Store.

Update store country

-----------------------------------------------

if the country of your Steam Account is US but your Sister is UK, then your can't add one another. (this is an example)

and vice versa.

--------------------------------------------

one of your must click "update store country" and put it as the same country as the other.

Like i stated above we're in the same region for everything

https://steamcommunity.com/groups/steamfamilies/discussions/0/4290314417250206511/

[Helmet]

You need an active invite to join a family.

[lucas no oeste]

check VPN or location setings on PCs

[Zizo]

Nguyên văn bởi no154370:

1) click Steam on top right corner

2) click settings

3) under "account" tab, go click "account details"

4) under store and purchase history

there is these which i'm quoting below

Country: XXXXXXXX

If you have moved to a different country, you may be able to update your Steam Wallet and how you view the Steam Store.

Update store country

-----------------------------------------------

if the country of your Steam Account is US but your Sister is UK, then your can't add one another. (this is an example)

and vice versa.

--------------------------------------------

one of your must click "update store country" and put it as the same country as the other.

I have the same error message eventough I have checked my country is same as my brother, we will in the same smaller town, but still noup. He has other ppl in family already, but I simply can not.

[Your Mother]

If anyone is still having this issue:

1. Send a new invite to the person you are trying to invite (Do not accept it yet)
2. Have the person either give your login details or login on your PC (safely of course)
3. You login and accept the invite on your PC

Worked for me on two people

[Chompman]

Nguyên văn bởi Your Mother:

If anyone is still having this issue:

1. Send a new invite to the person you are trying to invite (Do not accept it yet)
2. Have the person either give your login details or login on your PC (safely of course)
3. You login and accept the invite on your PC

Worked for me on two people

This violates steams tos so probably best not to make those kinds of posts as account info sharing is not allowed.

[Ladas Terus]

for me, i've tried many times and never failed.
1st - Invite the people u want
2nd - login the person's account on your pc and accept the invitation
3rd - u can logout and delete their login account after that

and there u go