Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
WHEA Stop Code
First my pc gets blue screen most of the times before I log in but only once a day or once a week. I planned to fix this and I believe its because of the hardware problems

I am experiencing WHEA Stop Code, at first I thought its because Titanfall2 because its the only game where it stutters and then BSOD with WHEA UNCORRECTABLE ERROR

I don't know what's the SPECIFIC problem.
All I know its probably related to hardware and not some virus because I have like microsoft and avast anti viruses always online.


The WHEA Stop Code is WHEA UNCORRECTABLE ERROR

Device name LAPTOP-3FBQOUM6
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
Installed RAM 8.00 GB (7.86 GB usable)
Device ID 7FA9F285-82BE-4CFE-A738-DACC13DA13E8
Product ID 00325-80134-80739-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Ultima modifica da Captain_Light (˶˃ ᵕ ˂˶); 19 mar 2024, ore 1:46
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Visualizzazione di 16-23 commenti su 23
Messaggio originale di MonkehMaster:
Messaggio originale di Captain_Light blw.tf:
There's no numbers..
Its just Stopcode: WHEA UNCORRECTABLE ERROR

where are you reading this from? from the bsod screen, or are you using something like bluescreen viewer to see the error?

all bsods come with a string of numbers after them, which points to the issue in question... ie... for whea errors its a hardware issue and the number shows which piece of hardware.

edit: nvm, you are looking at the bsod screen, go download bluescreen viewer and read the full code.
What am I searching here
Bug check code?
Ultima modifica da Captain_Light (˶˃ ᵕ ˂˶); 19 mar 2024, ore 2:28
Messaggio originale di Captain_Light blw.tf:
Messaggio originale di MonkehMaster:

where are you reading this from? from the bsod screen, or are you using something like bluescreen viewer to see the error?

all bsods come with a string of numbers after them, which points to the issue in question... ie... for whea errors its a hardware issue and the number shows which piece of hardware.

edit: nvm, you are looking at the bsod screen, go download bluescreen viewer and read the full code.
What am I searching here

what? the program? or the error? lol

just, post the whole thing...
Ultima modifica da MonkehMaster; 19 mar 2024, ore 2:29
Messaggio originale di MonkehMaster:
Messaggio originale di Captain_Light blw.tf:
What am I searching here

what? the program? or the error? lol

post the whole thing...
Oh sorry my bad.
I am using BlueScreenViewer is this the correct one?
Messaggio originale di Captain_Light blw.tf:
Messaggio originale di MonkehMaster:

what? the program? or the error? lol

post the whole thing...
Oh sorry my bad.
I am using BlueScreenViewer is this the correct one?

dont matter, just post the bsod...

:ce_skull:
Ultima modifica da MonkehMaster; 19 mar 2024, ore 2:35
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i3-6300t or equivalent [4 or more hardware threads]
Memory: 8 GB RAM
Graphics: NVIDIA Geforce GTX 660 2GB or AMD Radeon HD 7850 2GB
DirectX: Version 11
Storage: 45 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i5-6600 or equivalent
Memory: 16 GB RAM (<<<<---------------------------------------------------)
Graphics: NVIDIA Geforce GTX 1060 6GB or AMD Radeon RX 480 8GB
DirectX: Version 11
Storage: 45 GB available space


low RAM laptop, you can only play at minimum

NO DEDICATE GPU CARD
https://gpu.userbenchmark.com/Compare/Nvidia-GTX-660-vs-Intel-UHD-Graphics-630-Desktop-Coffee-Lake-i5-i7/2162vsm356797


there is nothing to look at with a office pc.
if he dont have a dedicate GPU card onboard, then it end there.


use can i run it, ( google this ) so you learn bettdr what wrong with a pc that cant run a game.
Ultima modifica da Iceira; 19 mar 2024, ore 2:48
run command prompt as admin, or powershell as admin... not sure if dism works on both (edit: it does work on both).


copy paste this in (below).

DISM.exe /Online /Cleanup-image /Restorehealth


let it finish.


then copy paste this (below).

SFC /scannow


restart pc after they are done, then check if it still has the issue, report back and let us know.

----------------------

https://answers.microsoft.com/en-us/windows/forum/all/bsod-0x00000124-psheddll/1f21cd5a-0050-4850-a614-b937dae43e13

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

Run A SFC Scan

Running an SFC scan helps you to fix the pshed.dll error blue screen. Follow the steps given below and make sure you do not leave any steps in between.

Press the Windows plus S keys first and then type cmd in the search tool’s text box. Then you need to right-click the command prompt and select run as administrator.

Then before running the SFC scan, you need to type this command in the prompt and press enter: DISM.exe /Online /Cleanup-image /Restorehealth.

After that, you need to input this SFC command and hit enter: SFC /scannow. Now, wait for the scan to complete and restart your desktop or laptop to keep the recent changes.
Ultima modifica da MonkehMaster; 19 mar 2024, ore 2:57
Messaggio originale di Iceira:
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i3-6300t or equivalent [4 or more hardware threads]
Memory: 8 GB RAM
Graphics: NVIDIA Geforce GTX 660 2GB or AMD Radeon HD 7850 2GB
DirectX: Version 11
Storage: 45 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i5-6600 or equivalent
Memory: 16 GB RAM (<<<<---------------------------------------------------)
Graphics: NVIDIA Geforce GTX 1060 6GB or AMD Radeon RX 480 8GB
DirectX: Version 11
Storage: 45 GB available space


low RAM laptop, you can only play at minimum

NO DEDICATE GPU CARD
https://gpu.userbenchmark.com/Compare/Nvidia-GTX-660-vs-Intel-UHD-Graphics-630-Desktop-Coffee-Lake-i5-i7/2162vsm356797


there is nothing to look at with a office pc.
if he dont have a dedicate GPU card onboard, then it end there.


use can i run it, ( google this ) so you learn bettdr what wrong with a pc that cant run a game.

the person is fixing their issue, they dont need to be badgered over specs you deem not fit.
Messaggio originale di MonkehMaster:
Messaggio originale di Iceira:
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i3-6300t or equivalent [4 or more hardware threads]
Memory: 8 GB RAM
Graphics: NVIDIA Geforce GTX 660 2GB or AMD Radeon HD 7850 2GB
DirectX: Version 11
Storage: 45 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i5-6600 or equivalent
Memory: 16 GB RAM (<<<<---------------------------------------------------)
Graphics: NVIDIA Geforce GTX 1060 6GB or AMD Radeon RX 480 8GB
DirectX: Version 11
Storage: 45 GB available space


low RAM laptop, you can only play at minimum

NO DEDICATE GPU CARD
https://gpu.userbenchmark.com/Compare/Nvidia-GTX-660-vs-Intel-UHD-Graphics-630-Desktop-Coffee-Lake-i5-i7/2162vsm356797


there is nothing to look at with a office pc.
if he dont have a dedicate GPU card onboard, then it end there.


use can i run it, ( google this ) so you learn bettdr what wrong with a pc that cant run a game.

the person is fixing their issue, they dont need to be badgered over specs you deem not fit.



Messaggio originale di MonkehMaster:
Messaggio originale di Iceira:
SYSTEM REQUIREMENTS
MINIMUM:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i3-6300t or equivalent [4 or more hardware threads]
Memory: 8 GB RAM
Graphics: NVIDIA Geforce GTX 660 2GB or AMD Radeon HD 7850 2GB
DirectX: Version 11
Storage: 45 GB available space

RECOMMENDED:
Requires a 64-bit processor and operating system
OS *: Win 7/8/8.1/10 64bit
Processor: Intel Core i5-6600 or equivalent
Memory: 16 GB RAM (<<<<---------------------------------------------------)
Graphics: NVIDIA Geforce GTX 1060 6GB or AMD Radeon RX 480 8GB
DirectX: Version 11
Storage: 45 GB available space


low RAM laptop, you can only play at minimum

NO DEDICATE GPU CARD
https://gpu.userbenchmark.com/Compare/Nvidia-GTX-660-vs-Intel-UHD-Graphics-630-Desktop-Coffee-Lake-i5-i7/2162vsm356797


there is nothing to look at with a office pc.
if he dont have a dedicate GPU card onboard, then it end there.


use can i run it, ( google this ) so you learn bettdr what wrong with a pc that cant run a game.

the person is fixing their issue, they dont need to be badgered over specs you deem not fit.

Say's alot about you lack of knowledge here. ( why do you think app throgh a dump code error )
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Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Data di pubblicazione: 19 mar 2024, ore 1:35
Messaggi: 23