Rexorcist Mar 16, 2024 @ 5:43pm
Trouble with Portal 2 Purchase
I don't have Portal 2, I just checked my library. But Steam is INSISTENT on saying I do have it. It won't let me purchase it and keeps saying it was in my cart already when it wasn't. I also bought The Orange Box, which has the FIRST Portal, but not the second. I'm trying to take advantage of the 99 cent deal right now, and originally I could not add it to the cart which only had The Orange Box beside it, so I had to buy The orange Box alone. Currently, it says I can purchase it but it says something about copies. So do I actually have it and can't see it in my library in the left hand corner? Because it didn't come with the Orange Box, and I checked multiple times.
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Showing 1-4 of 4 comments
Rexorcist Mar 16, 2024 @ 6:39pm 
UPDATE: And now it's telling me, after adding Left 4 Dead to the cart, that I also have that. However, I checked on a very old thread involving a completely different game: Space Engine or Space Engineers, and get this: one of the last replies says, "after all, it is VALVE." Do Valve games have this issue on Steam? You'd think they wouldn't since Valve created and owns Steam, but obviously there's an issue.
Last edited by Rexorcist; Mar 16, 2024 @ 8:00pm
Blaagh Mar 17, 2024 @ 12:02am 
did you check your hidden games? top menu - view - show hidden

if thats not it, you can check
help > steam-support > games & apps > portal 2 > it's not in my library
https://help.steampowered.com/de/wizard/HelpWithGameIssue/?appid=620&issueid=101
Last edited by Blaagh; Mar 17, 2024 @ 12:02am
Rexorcist Mar 17, 2024 @ 1:56pm 
There's nothing in the hidden games. And I filed a report yesterday. The funny thing is Steam finally did allow me to buy it, as well as the two left 4 Dead games, but no other game I tested in the wishlist after deleting gave me that "copy" notification if it wasn't from Valve.

Since no other source could prove I had the games, and it appeared to be a minor glitch which hasn't been fixed fore the last four years, I decided the glitch was too minor to warrant fixing if it's going to stay for that long. The only conclusion is that Steam won't get in the way of me buying those games as long as I don't put up two Valve games that apparently only SAY the same game appears twice. This means I'm safe to buy them as long as I do one Valve game at a time, so I went ahead and bought the rest of the Valve games I wanted.

Still, this glitch DID get in the way of me purchasing them in a group, so should this be fixed?
Last edited by Rexorcist; Mar 17, 2024 @ 1:58pm
BraveLeeDX Mar 18, 2024 @ 11:16am 
I’m having the same issue lol hopefully it sorts itself out soon as I don’t wanna miss the sale
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Date Posted: Mar 16, 2024 @ 5:43pm
Posts: 4