Firewolf01 Mar 14, 2024 @ 4:37pm
Steam Account Scam
I didn't really know where to go with my issue, so if I contact another person/supporter which could help me further please let me know!
So somebody texted me on Steam saying she reported my Profile falsely and now my account will be banned in the next 12h if I don't cooperate and proof that I didn't cause that what she reported me for.
So she sent me the discord User of that "supporter" and after a bit of talking he said that my account will be deleted and IP banned if I don't provide them with proof that I didn't do it.
So I provided them with the proof and they said to log out of ALL my devices and turn of the steam authenticator app steam guard thing, so I asked for proof that it wasn't a scam and he sent me his "Steam Support certificate" which after a bit of research is apparently fake, so I asked for a screenshot of the ticket, but hejust sent me the exact picture I sent him
So I am asking here If this is true and If I should be concerned or if its just a scam, but I am worried my account will be banned, so iw ould thank you if you could tell me if that report is even real

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Showing 1-7 of 7 comments
Cathulhu Mar 14, 2024 @ 4:44pm 
100% scam.
Read this: https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

Hijacked, not hacked. You leaked your account credentials somehow.

Do not trade until your account is secured.

Take the following steps to secure your account:

1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey

Steam does not return inventory items or wallet funds: https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

If you no longer have access to your account, read this:
Firewolf01 Mar 14, 2024 @ 4:56pm 
Thx bro, you just made my day
I didn't send them anything yet except my store history and I blurred basically every private informatio, so no harm done.
I still have my account, items and everything, I didn't even get VAC banned or reported so it indeed was a scam.
Thx for your quick reply!
Should I send their steam profiles to the support or report them of some kind so other people don't fall for it?
J4MESOX4D Mar 14, 2024 @ 5:06pm 
Originally posted by Firewolf01:
Thx bro, you just made my day
I didn't send them anything yet except my store history and I blurred basically every private informatio, so no harm done.
I still have my account, items and everything, I didn't even get VAC banned or reported so it indeed was a scam.
Thx for your quick reply!
Should I send their steam profiles to the support or report them of some kind so other people don't fall for it?
It's a very old and common scam so all you need to do is report the profiles/accounts on their respective platforms.
Firewolf01 Mar 14, 2024 @ 5:11pm 
Thx!
I am just gonna leave it tho cause everything I got is their discord profiles which are just burner Accounts so it wouldn't change anything.
And I can't trust that they showed me their true steam profile and I don't wanna false report so I am just gonna leave it there.
Thx for helping me tho guys!
J4MESOX4D Mar 14, 2024 @ 5:17pm 
Originally posted by Firewolf01:
Thx!
I am just gonna leave it tho cause everything I got is their discord profiles which are just burner Accounts so it wouldn't change anything.
And I can't trust that they showed me their true steam profile and I don't wanna false report so I am just gonna leave it there.
Thx for helping me tho guys!
Yep it's best not to cross-report accounts because impersonation is rife. Even real Valve staff get reported relentlessly because scammers are pretending to be them on the likes of Discord.
LOSER Mar 14, 2024 @ 6:28pm 
Same thing happened to me .. he said(account name : manager Mike) i have reports on my account and needs to verify .. he deleted two of my recently purchased games and blocked communication with all my friends ... i knew it was scam by them.. i changed my password .... he never contacted me after that .... steam never does ♥♥♥♥ like this ..
Last edited by LOSER; Mar 14, 2024 @ 6:32pm
J4MESOX4D Mar 14, 2024 @ 8:04pm 
Originally posted by DEAD INSIDE:
Same thing happened to me .. he said(account name : manager Mike) i have reports on my account and needs to verify .. he deleted two of my recently purchased games and blocked communication with all my friends ... i knew it was scam by them.. i changed my password .... he never contacted me after that .... steam never does ♥♥♥♥ like this ..
If they deleted your games then your account is hijacked. Changing the password is not enough - you must do ALL the steps in the first response above in order and without fail. You should change your password again because the original change was made whilst you were compromised.
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Date Posted: Mar 14, 2024 @ 4:37pm
Posts: 7