Horin Dec 3, 2013 @ 11:53am
Steam keeps crashing when ANY download start
Hello, I have problem with my steam client. It crashes everytime I start ANY download. So if I try to download game it crashes also if game tries to update it crashes too. There is no error message. Client just closes for no reason. I have already contacted steam support and (after a week) they gave me answer that didnt help (typical "reset your steam setting"). It should be problem with my router or internet connection because it works good on computer which is connected to same network. So I think it is somehow related to my notebook. Any suggestions?
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Showing 1-11 of 11 comments
Legendary old man Dec 3, 2013 @ 12:07pm 
Try new firmware for your router and new drivers for your NIC. If wireless try wired to see if it is the wireless nic.
Horin Dec 3, 2013 @ 12:55pm 
It happens even If I am connected directly (without router). NIC is updated too.
martino  [developer] Dec 3, 2013 @ 12:56pm 
Do you have crash dump files in the Steam folder under \dumps ?
Horin Dec 3, 2013 @ 1:15pm 
Yes I have and the exception says: "The thread tried to read from or write to virtual address for which it doesnt have the appropriate access". It says the same thing even if I run it as administrator (however UAC is turned completely off)
Originally posted by Horin:
It happens even If I am connected directly (without router). NIC is updated too.

If I understand the other computer on the network downloads Steam files ok? This certainly could be a Steam issue, a security program issue or something with your NIC. I would first try going into device manager and delete the device driver for the nic. Reboot the computer and it should refresh the driver with new settings. This is the easiest thing unless martino knows something I don't, which is 100% possible.

Originally posted by Horin:
(typical "reset your steam setting"). I

Refresh the Steam files? Did you do that already?
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
Last edited by Legendary old man; Dec 3, 2013 @ 1:24pm
martino  [developer] Dec 3, 2013 @ 1:45pm 
Please zip the crash dump files and send them to me (martino@valvesoftware.com)
Martino, what games do you play? Must not be Steam games............
Horin Dec 4, 2013 @ 12:02am 
Originally posted by martino:
Please zip the crash dump files and send them to me (martino@valvesoftware.com)

Sent. Thanks in forward for your help

Originally posted by Horin:
(typical "reset your steam setting"). I

Refresh the Steam files? Did you do that already?
https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638 [/quote]

Yes, I did that already.
Bad 💀 Motha Dec 4, 2013 @ 12:19am 
Ok for anyone having a crash on a download, or trying to launch a game...

Try going to Steam > Settings and look over all that.
Performing Steam Flush Config will reset all those settings, including what was set for your Steam Library Folders. I had to go and re-add my Steam Library Folders
C:\Steam and other \Steam drive folder locations back into my settings.

After this everything is working just fine.
Last edited by Bad 💀 Motha; Dec 4, 2013 @ 12:20am
Horin Dec 4, 2013 @ 12:35am 
Same problem even after flushconfig
Bad 💀 Motha Dec 4, 2013 @ 12:43am 
I meant to recheck all your Steam settings, due to Flush Config resetting them.

U could try changing to a different download server. Never hurts to try that.
Last edited by Bad 💀 Motha; Dec 4, 2013 @ 12:44am
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Date Posted: Dec 3, 2013 @ 11:53am
Posts: 11