Lucifera Jan 13, 2014 @ 11:07am
Different IP addresses shown in Steam Support email.
Recently I've had cookies disabled, so, of course upon each login attempt I'm prompted to enter the code sent to my email. Well, the first few times I noticed that the email showed my IP address was in a different location than what it usually does, which didn't really worry me because the location of my ISP changes sometimes and it was in nearly the same area as the main location. It wasn't until a few days ago that I realized the location finally changed back, but then I also realized that the IP addresses shown for both locations were different. All of the codes sent to my email were requested by me, so how could it show an IP address that isn't mine? Should I be concerned?
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Showing 1-6 of 6 comments
WhereIsBusmin Jan 13, 2014 @ 11:09am 
So the IP address in the email does not match the IP address of your computer?
Legitti Jan 13, 2014 @ 11:09am 
Just change your password and your good to go.

Try http://ipchicken.com to check your current IP.
Lucifera Jan 13, 2014 @ 11:17am 
There are a few emails. Half of them show location A with my IP address. The other half shows location B with a different IP address. What I don't understand is how there can be two different IP addresses shown when each email was sent upon my login attempts. Could this be some issue with my ISP?
Legitti Jan 13, 2014 @ 11:18am 
Yeah, probebly is. But make sure your Guard is on and change password. Also read this:

http://steamcommunity.com/sharedfiles/filedetails/?id=177244559
Lucifera Jan 13, 2014 @ 11:21am 
Thank you for your reply and the guide. My Steamguard is always on. =)
Legitti Jan 13, 2014 @ 11:22am 
No problem. I hope you get it sorted.
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Showing 1-6 of 6 comments
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Date Posted: Jan 13, 2014 @ 11:07am
Posts: 6