Steam Big Picture Mode : Battery not displaying
I have been having this issue for almost two years.

The Windows 11 version of Steam no longer displays how much battery is remaining while in Big Picture Mode. It just has question marks. This is not to be confused with a similar post about battery level for controllers or Steam Deck.

Is anyone else having this issue?
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fr33m4N Mar 19 @ 2:08am 
It sounds like you're experiencing an issue with Steam's Big Picture Mode on Windows 11 where the battery indicator for your laptop or PC isn't displaying correctly and just shows question marks. Here are a few steps to troubleshoot and resolve this issue:

1. Check Power Settings in Windows 11
Ensure that your battery settings in Windows 11 are configured properly.
Right-click on the battery icon in the system tray (bottom-right) and select Power & Sleep Settings.
Ensure that battery information is visible and that your system is reporting battery status correctly.
2. Update Steam
Sometimes bugs like these can be fixed in updates. Make sure Steam is up-to-date:
Open Steam.
Go to Steam in the top-left corner and select Check for Steam Client Updates.
If there's an update available, apply it and restart Steam to see if the battery issue is resolved.
3. Check Steam Big Picture Mode Settings
Go to Big Picture Mode settings to see if there's anything related to battery information that might be turned off:
Open Big Picture Mode.
Click on the gear icon to open Settings.
Under Controller Settings, check if there are any options that might affect battery information display and toggle them on or off.
4. Ensure Steam is Running as Administrator
Steam might not have the correct permissions to access your battery information if it's not running as an administrator. To do this:
Right-click on the Steam shortcut.
Select Run as Administrator.
After running it as an administrator, check Big Picture Mode again to see if the battery level appears.
5. Update Device Drivers
Outdated drivers for your battery or power management could also cause this issue. Make sure both your battery driver and chipset drivers are up to date.
Open Device Manager (press Win + X and select Device Manager).
Expand the Batteries section and right-click on Microsoft ACPI-Compliant Control Method Battery and select Update driver.
Also, update other drivers related to your system, like chipset drivers and battery management drivers from the manufacturer's website.
6. Check for Windows 11 Updates
There could be a specific bug with Windows 11 itself that's causing Steam to not recognize battery information. Make sure you're running the latest version of Windows:
Go to Settings > Windows Update.
Click on Check for updates and install any pending updates.
7. Reinstall Steam
If nothing else works, try reinstalling Steam:
Uninstall Steam from your system.
Download and install the latest version from Steam's website.
This will ensure that any corrupted files related to Big Picture Mode or power management are replaced.
8. Check Battery Monitoring Software
Some third-party battery monitoring software might interfere with Steam’s ability to display battery status. If you have any such software installed, try disabling or uninstalling it to see if the issue resolves.
9. Check for Known Steam Issues
Steam can have specific issues with certain versions of Windows or updates. You can check the Steam Community forums or Steam Support to see if this is a known issue with Windows 11 or a particular Steam version.
Occasionally, Valve might acknowledge these issues and provide a patch or workaround.
10. Check Steam Logs
If you’re familiar with Steam’s log files, check them to see if there are any error messages or warnings related to battery information or Big Picture Mode.
Steam logs are usually found under C:\Program Files (x86)\Steam\logs\ on Windows.
Look through the steam_client_log and see if there are any clues as to why the battery information isn't being pulled.
11. Workaround: Use Steam in Desktop Mode
If none of the above solutions work and you're mainly using Big Picture Mode for the battery display, consider switching back to Desktop Mode temporarily to view your battery information directly through the Windows taskbar.
If you’ve tried all these steps and the problem persists, it may be a more specific issue tied to Windows 11 and Steam’s integration, in which case keeping an eye out for updates to either system or filing a bug report with Steam Support would be the next best step.
WINSEVN Mar 19 @ 10:03pm 
I have tried all those steps. I will not uninstall Steam because I will lose all of my collections like last time. I have updated my laptop as well as the other steps.
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Date Posted: Mar 18 @ 6:09pm
Posts: 2