I can't purchase games using Gcash for some reason. [RECURRENCE]

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对不起我只会说英语 Mar 15 @ 7:13am

So I've been buying my games or transacting on Steam using Gcash in the Philippines. This has always work, but recently (as in today), whenever I proceed to payment, I receive this error message:

Error Code: -101
Unable to connect to server. Server may be offline or you may not be connected to the internet.

It's been a few hours already.. as in, literally half a day probably and I still couldn't buy games. I didn't even get the point where I had to scan a QR code for payment. As soon as I hit the payment button from the cart, Steam opens a browser, trying to send me to Alipay or whatever, and I keep getting "Error Code: -101" message.

I tried this both at work, and then at home so it can't be my ISP right? Speedtest at home is also telling me that my internet connection is fine (I haven't tried Speedtest at work, but I assume it's also fine).

EDIT: Gcash (or Alipay) is working again.
EDIT AGAIN: Well, it's not working again. I was able to successfully buy a game once, and now I am unable to transact again.

Last edited by 对不起我只会说英语; Mar 17 @ 5:46pm

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Showing 1-15 of 24 comments

DeusX Mar 15 @ 10:02pm

Same here.

It's been happening since yesterday. I'm getting the exact same error and Steam Support hasn't responded to my ticket. It's been 23 hours now without any response.

对不起我只会说英语 Mar 16 @ 3:39am

Originally posted by DeusX:
Same here.

It's been happening since yesterday. I'm getting the exact same error and Steam Support hasn't responded to my ticket. It's been 23 hours now without any response.

I see. It's been more than 24 hours for me and I still can't buy games :/ Man.. these deals are looking spicy too.

starrs Mar 16 @ 6:41am

same problem. it looks like it's an issue with Alipay, since my browser says it can't get a secure connection to the site. my internet connection is just fine too, and i haven't encountered this problem before when paying.

BLVCK Mar 16 @ 9:36am

Brooo I have the same problem, anyone who resolved this issue yet?

对不起我只会说英语 Mar 16 @ 7:13pm

Idk if it's been solved yet, but I still had the same problem last night. It's like Alipay is saying "yo bro, finish your backlog first, gagu" 🤣

Ahhh dang, I really wanted Balatro 🥲

对不起我只会说英语 Mar 16 @ 7:46pm

Originally posted by BLVCK:
Brooo I have the same problem, anyone who resolved this issue yet?

Originally posted by starrs:
same problem. it looks like it's an issue with Alipay, since my browser says it can't get a secure connection to the site. my internet connection is just fine too, and i haven't encountered this problem before when paying.

EDIT: I was able to buy do a transaction just now. I think Alipay is working again.. 😁

DeusX Mar 17 @ 5:15am

Still not working for me. Did you do anything or it just worked on your end?

对不起我只会说英语 Mar 17 @ 5:18am

Originally posted by DeusX:
Still not working for me. Did you do anything or it just worked on your end?

Hi there bro. Yeah it worked for me this morning. Alipay was able to load and generate a QR code for me, and I was able to pay using Gcash. I hope it works on your end.

SASIOVERLXRD Mar 17 @ 5:24am

DeusX Mar 17 @ 5:25am

Dang it, the sale is about to end. It still gives me the -105 error when I try to purchase anything.

Good for you bro.

#10

SYBAU Mar 17 @ 5:27am

I still cant purchase crap, and the sale is about to end, its so frustrating

#11

SYBAU Mar 17 @ 5:35am

ok...i managed to purchase a game but it said unexpected error has occured, i think i just wasted my money

#12

对不起我只会说英语 Mar 17 @ 5:38am

Originally posted by SYBAU:
ok...i managed to purchase a game but it said unexpected error has occured, i think i just wasted my money

I always get the "unexpected error" message whenever I finish scanning the QR code and confirming on Gcash. But the transaction is always successful. It's weird, but yeah, it's alright.

#13