Marvel Rivals DirectX12 not supported

[Shrimpy]

Recently downloaded Marvel Rivals but can not play due to "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument." I am not sure how to fix this send help.

[Haruspex]

Please list your hardware and operating system.

[Shrimpy]

Processor: AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Installed Ram: 16.0 GB (15.4 GB usable)
Device ID: 283e83eb-128d-4345-91ea-63a294800767
Product ID: 00325-96693-64008-AAOEM
System type: 64-bit operating system, x64-based processor

And Im using Windows 11version 24H2

[Haruspex]

Well that's not great, but it should support DirectX 12 just fine.

YouTube™ Video: Marvel Rivals | Ryzen 5 5600G Vega 7 Performance Test 

Views: 13,267

Ryzen 5 5600G Vega 7 All Test https://www.youtube.com/playlist?list=PLty-tZPKAPkblurquKMycvauIbIMkdJf- Ryzen 5 5600G Vega 7 Emulator...

Looks playable enough.

Try running AMD's driver autodetecting installation tool[www.amd.com] to install/update all your GPU and chipset drivers. Then reboot, verify the installation files and try again.

[Shrimpy]

I went to the website and downloaded the windows drivers then restarted my PC but am facing the same issues. I might have done something wrong I am not entirely sure

[cSg|mc-Hotsauce]

Originally posted by Shrimpy:

Processor: AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz
Installed Ram: 16.0 GB (15.4 GB usable)
Device ID: 283e83eb-128d-4345-91ea-63a294800767
Product ID: 00325-96693-64008-AAOEM
System type: 64-bit operating system, x64-based processor

And Im using Windows 11version 24H2

Get a dedicated GPU.

[Shrimpy]

I am not sure what that is and if it cost money I am flat out broke

[Fake]

Originally posted by Shrimpy:

I am not sure what that is and if it cost money I am flat out broke

It means you'll have to get a job and buy a graphics card.

[Haruspex]

Originally posted by cSg|mc-Hotsauce:

Get a dedicated GPU.

:nkCool:

While that would be ideal, it's not the crux of their issue. They should be able to play the game just fine with that setup on low settings, 720p. 60 fps even with frame generation turned on.

OP, you stated you did the driver installation step and rebooted. Did you verify the integrity of your install files? Right click the game in your library, click "properties", "local files" and choose "verify integrity of game files".

If that doesn't work, you might try re-installing the whole game.

I'm also seeing a few reports that if your system doesn't have enough VRAM, it will throw back this error. Since you're using an iGPU it works differently, sharing RAM between the the system and GPU, but you might go into the BIOS and see if there's a setting there to change the amount of dedicated VRAM. It may be called something like "UMA Frame Buffer". I'm seeing reports that it defaults to 512 MB. Ordinarily the system should be able to dynamically allocate more when it needs it, but if you have the option, try setting it to 4 GB. Whether or not you even can do this will depend on your motherboard and it's chipset.

Besides that, I really do recommend you invest in a dedicated graphics card. Even something like a 6500 xt, which you can get for less than $100 pre-owned if you shop around, will be an absolutely massive improvement.

[Hennix]

forget it
you are far below the minimum specs for this game

[Shrimpy]

Thank you for those who took time out to try to help, but unfortunately it seems my PC just wont run it

[Dr.Shadowds 🐉]

Best bet to file issue with the game support for the issue, and posting on game forums.

For not having support I assume either missing drivers, or using out of date drivers.