klava koka Dec 13, 2024 @ 11:23am
my skins were stolen
replenished on the cs market website through the skinpay system. As a result, the items simply disappeared, and the exchange was confirmed. And the money did not arrive on the website either. I contacted skinpay support and they told me that this is a new type of fraud and I was hacked, I updated the password and so on. Now they told me to ask you for help, to which I hope that you will really help return these skins... Please help

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Aluvard Dec 13, 2024 @ 11:25am 
Hijacked if anything and your items are lost. Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24
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Date Posted: Dec 13, 2024 @ 11:23am
Posts: 1