I can log into steam through my internet browser but not the app itself

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drumkid2370 Dec 29, 2014 @ 9:47pm

I can log into steam through my internet browser but not the app itself

I have been using Steam for years and never had this problem. I can log into the Steam store and community through my web browser. However, when it comes to the application itself, it won't work saying that it cannot connect to the network. Obviously this is a problem because I have an internet connection and Steam is online and working.
I've tried the following:

restarted steam

restarted my computer and steam

turned off Steam and my computer completely and turned it back on

verified my login credentials on the Steam website ( I logged into the Steam Community and had full access to my profile but could not launch any games since I wasn't on the app itself)

changed my password

Looked through Steam's support topics

uninstalled steam and reinstalled it

checked to see if Steam is even online and it was

power booted my modem and router

and finally screaming myself hoarse on the wonderful online "support" I was getting. Seriously Steam why the hell do you not have phone support or at least chat support or something in which an answer to my question does not end in me waiting for a good 30 minutes to some guy telling me to check out the support page. Seriously? You think I haven't tried that already?

So I am reaching out to the awesome and smart people of Steam.
Am I missing something here?
I apologize for being snarky but technology can really piss me off sometimes. Especially today.

Last edited by drumkid2370; Dec 29, 2014 @ 9:51pm

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Showing 1-15 of 22 comments

konguh Dec 29, 2014 @ 9:54pm

I have the same problem with steam.
Cant download game and it always say connection errors or connection time out.

malachy.mclaughlin Mar 5, 2015 @ 5:58pm

Im having the same problem right now did you ever find a solution because I can't find anything

Craftypup Dec 6, 2016 @ 9:24am

same problem how do I fix it please?

SOoNiCK^BOOm Dec 6, 2016 @ 9:30am

ok its ah problem

dead_legend Dec 6, 2016 @ 9:31am

hey

MANTIS Dec 6, 2016 @ 9:36am

i had same problem but i uninstall and reinstall few times and it works now

Craftypup Dec 6, 2016 @ 9:38am

thanks did it once or twice and changed password!! head done in

MANTIS Dec 6, 2016 @ 9:39am

you prob dont have right programes deleted off pc such as google chrome and pc fix , but the best fic would be dic defrag B and c will fix most problems