Steam won't recognize that I already purchased some of my games and is asking me to buy them again.

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Looshnog55 Dec 27, 2014 @ 12:26pm

I am trying to play FTL, DayZ and a few other games that I have had for quite a while but when I click on the desktop icon for them they either bring me to the steam store to purchase them or they say I have to request access from myself which I do not know how to do. Can somebody explain to me how to fix this?

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Showing 1-15 of 47 comments

Looshnog55 Dec 27, 2014 @ 12:30pm

I don't. I have had the same one for 2 years and I just started having this problem a few days ago.

Silicon Vampire Dec 27, 2014 @ 12:51pm

Neither of the games you mention have ever been on the account you are posting from. You MUST have created another account somewhere along the way....

Looshnog55 Dec 27, 2014 @ 1:33pm

I only have one Email so wouldn't it be impossible for me to have two accounts?

Looshnog55 Dec 27, 2014 @ 1:48pm

It says
"Hi Looshnog55, would you share access to your steam library on this computer?

Thanks, Looshnog55."

So it is having me ask myself for permission but I don't know how to give myself access. How do I do that?

Silicon Vampire Dec 27, 2014 @ 1:50pm

This is an obvious sign of a second account. You need the log in information for the other account to set up Family Sharing.

help desk seems to be down so I can't link the FAQ right now...

Last edited by Silicon Vampire; Dec 27, 2014 @ 1:52pm

Looshnog55 Dec 27, 2014 @ 1:53pm

Is it possible to accidentally make two accounts?

Cathulhu Dec 27, 2014 @ 1:53pm

You can have multiple accounts on one email address. Entirely possible and happens all the time. We have such threads at least once a week.

Last edited by Cathulhu; Dec 27, 2014 @ 1:54pm

Looshnog55 Dec 27, 2014 @ 1:54pm

With the same name but different passwords or something?

Looshnog55 Dec 27, 2014 @ 1:57pm

I honestly have no memory of making a second account but if for some reason I do have two accounts with the same username how would I figure out the password to the other account? And why would all of those games I can't play still appear in my library?

Cathulhu Dec 27, 2014 @ 1:58pm

The community name is not unique. What's important is the login name, that one must be unique.
You have those games listed in your other account because they are still installed on your PC.

Last edited by Cathulhu; Dec 27, 2014 @ 1:58pm

#10

Silicon Vampire Dec 27, 2014 @ 1:58pm

because you can play them through Family Sharing, once you have the log in info...

#11

spoof Dec 27, 2014 @ 1:58pm

no not steam accounts with the same name.

you can not create a steam account with an email that is already used.
you can change accounts to the same email after account creation.

it is clear to us all you have another account somewere from the start.

did you have any friends on steam?

Last edited by spoof; Dec 27, 2014 @ 1:58pm

#12