Bought Game on wrong account!
Hello! Today i made a huge mistake! I was using our familys computer and i was so excited to buy Arma 3 with the christmas money i got but after i bought it, installed it and played for 20 minutes i noticed that it was not my account!! It was my sisters! She was still logged in and i was in sucha hurry i missed it! I checked support and saw that they had a help page for just this occations. But it states that it must have no play time at all for they to be able to help me! Anyone who can help me out with some tips?

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Showing 1-15 of 26 comments
eram Dec 25, 2014 @ 10:05am 
Do not load the game, do not play it. (oh you played it. well that's that then)

Purchase the game on the correct account and then contact steam support , explain exactly what happened and the fact you purchased it for the correct account.
http://support.steampowered.com/

They will only refund to steam wallet.
Last edited by eram; Dec 25, 2014 @ 10:06am
Doctor Dong Slapper Dec 25, 2014 @ 10:07am 
So there is nothing i can do about it?
eram Dec 25, 2014 @ 10:08am 
If you wanna risk owning 2 copies sure.
Doctor Dong Slapper Dec 25, 2014 @ 10:10am 
No i dont really feel like owning two copies D: Dammit, All that money for nothing.... Great christmas...
eram Dec 25, 2014 @ 10:11am 
It's sad but it's not like the steam client is to blame.
Doctor Dong Slapper Dec 25, 2014 @ 10:14am 
No, i understand, its my fault. Feels so damn stupid now. But i noticed another topic, If i purchased the wrong game, then i must have under 1 hour and i need to buy the correct version, and i can buy it as a gift. If i do that, and get refunded i can just send the gift to my own account later right?
Kenny32673 Dec 25, 2014 @ 10:15am 
It may still be possible to play the game on your own account, assuming Arma III works with Family Sharing.

Ask your sister to sign into her account and enable family sharing and authorise your account to share her library.

Then you can sign into your own account and play the game.

That's the only thing I can think of at this point.
Doctor Dong Slapper Dec 25, 2014 @ 10:15am 
Wow, I will try that right away MonkeySeeker, Thanks!
Kenny32673 Dec 25, 2014 @ 10:21am 
One thing though. If you have multiple computers your sister would have to sign in each computer and authorise each one for you, also you won't be able to play Arma III from your sister's library while your sister is signed in and playing any game on her account.

If you both use the same computer that won't be an issue anyway.
Last edited by Kenny32673; Dec 25, 2014 @ 10:26am
j0ny_brav0 Dec 25, 2014 @ 10:28am 
Arma 3 is excluded from Family Sharing.
Kenny32673 Dec 25, 2014 @ 10:28am 
Originally posted by Torogi Boy:
Arma 3 is excluded from Family Sharing.

Ah. Well there goes that suggestion then.
Doctor Dong Slapper Dec 25, 2014 @ 10:30am 
Dammit, I tried and i only have the option to purschase it again. Thanks for the tip tho! But again. Could i try this: Say that i bought the wrong game, Follow the steps here https://support.steampowered.com/kb_article.php?ref=9950-QYJZ-0797

And then buy a GIFT and when i get refunded i can just send the gift to my own account?
eram Dec 25, 2014 @ 10:32am 
At the very best it goes back to steam wallet but you need to purchase the game again on the correct account before even contacting steam support else they will not help.

You cant get it as gift then try for the refund. It wont work.
Last edited by eram; Dec 25, 2014 @ 10:33am
Kenny32673 Dec 25, 2014 @ 10:33am 
Originally posted by Doctor Dong Slapper:
Dammit, I tried and i only have the option to purschase it again. Thanks for the tip tho! But again. Could i try this: Say that i bought the wrong game, Follow the steps here https://support.steampowered.com/kb_article.php?ref=9950-QYJZ-0797

And then buy a GIFT and when i get refunded i can just send the gift to my own account?

I don't think that counts since you didn't buy the wrong game you bought it on the wrong account.

And since you've actually played the game already I doubt Valve will refund. You can always ask them of course, it won't hurt to try.
Doctor Dong Slapper Dec 25, 2014 @ 10:33am 
Yes but this is a different matter, Check the link that is if i bought the wrong Game or Game version. Then i need to buy it on the same account again and i will be refunded,
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Date Posted: Dec 25, 2014 @ 10:03am
Posts: 26