Login Refresh

[76561198150759528]

So, Friday my main account logged me off telling me I needed to "refresh the log in session". When I tried to log back in it told me my account no longer exists or that my password was incorrect. It wasn't incorrect but I went ahead and tried to recover the password anyway with the verification email system. I tried multiple times and never got one email. I cannot log into the website with this account either. I opened a ticket and have yet to receive a response.

Has anyone else experienced this issue?

I have verified Steam is not blocked in my email. I have not clicked any links from friends or strangers in any messages. I have not been to any websites where steam information is required. I have tried to log into the website unsuccessfully from multiple locations and haven't received any "new IP" emails.

I'm kind of at a loss here...

[76561198150759528]

Anyone?

[spoof]

if you lost contol like that it is very possible you are hijacked.
but it can also be some rare weirdness I seen before over the years.

try logging in from another device or web browser.

[76561198150759528]

I did this sadly. From my wife's computer, my cellphone, my tablet, and my brother in law in Delaware. No dice, and no SteamGuard warning email from the random IPs.

[Balimar]

idk whats up

[spoof]

than you are hijacked it all fits , make sure you add proof of ownership to the ticket to speed things up.

even if it is not a hijack follow the same steps and support will sort it out.

[76561198150759528]

Yeah I did all of that, thanks. From what I have been reading about support tickets apparently I have a bit of a wait ahead of me.

[spoof]

yes support has been flooded for a year now right after last winter event.
all them dota players :S

cases were users are locked out have the highest priority.

[76561198150759528]

Well that is a comfort I guess. So much stuff in this sale and on Humble Bundle I planned on picking up as well.

[spoof]

make/use another account buy them as gifts.

[76561198150759528]

I can wait lol. Not feeling real supportive of Steam right now.

[spoof]

maybe work out what if any security errors were made.

logged in to any steam websites or that looked like one with a web browser?

[76561198150759528]

Nope. I know better than all of that. I don't enter the information anywhere but my steam launcher. I use this account for here and the support account is different obviously.

[spoof]

than the chance of you being hijacked is almost zero if you only login to the client.
unless you are keylogged ofcourse.
time will tell ;)

[76561198150759528]

Yes it will. Thanks for the chat. I feel better and worse :P

[Мазила]

лол