steamcard unreadable

[(⓿_⓿)]

I bought a steam card and the # on the back got scratched off, now how do i go about to redeem the $20 thats on the card????
My 1st experience with STEAM, and it has not been a very good one!!!!!!!!!!!!

HELP ME REDEEM MY $$$$ T.I.A

[Hanomaly]

How is it Steam's fault that you (or your friend/family who got you the card - or a store clerk) scratched the back of the card so you can't read the number?

Your options are to go back to the store where you bought the Steam Wallet Card and show them the card and explain the issue and hope they will give you a new one.

[(⓿_⓿)]

I TRIED THAT, THEY SAID I HAD TO CONTACT STEAM, BUT THERE IS NO # TO CALL AND SPEAK TO ANYONE. THIS SITE IS NOT USER FRIENDLY

[TirithRR]

Try this:
http://steamcommunity.com/discussions/forum/1/648814844056263467/

Users have had varying degrees of luck. You need proof of purchase, and as much of the card as possible. And apparently it only works for specific card brands, if at all.

[Hanomaly]

Originally posted by Mista Fish Man:

I TRIED THAT, THEY SAID I HAD TO CONTACT STEAM, BUT THERE IS NO # TO CALL AND SPEAK TO ANYONE. THIS SITE IS NOT USER FRIENDLY

True there is no number to call you can only contact Steam Support through their Support site.

i'd try back at the store again and ask to speak with a manager or someting. They really are the ones who should be faulted, especially if it was one of their employees that accidentally scractched the card in such a way that the number is unreadable.

[Hanomaly]

Originally posted by TirithRR:

Try this:
http://steamcommunity.com/discussions/forum/1/648814844056263467/

Users have had varying degrees of luck. You need proof of purchase, and as much of the card as possible. And apparently it only works for specific card brands, if at all.

Oh yay!

It is great that you knew another way. Although i really do feel like the store where the card was bought from should be responsible. Well, unless Mista Fish Man scratched it (accidentally) himself/herself.

[TirithRR]

The last user to post anything in that thread said the company did not recover the code for him. So, YMMV.

Idealy the store you purchase it from would handle the refund. Other users have reported Steam sending them back to the store they purchased the item from.

[(⓿_⓿)]

THANKS, I WILL TRY TO CONTACT THEM THROUGH THE SITE, I HAVE BEEN TRYING TO GET THIS FIGURED OUT SINCE END OF NOVEMBER

[(⓿_⓿)]

to the person who left a # here for me to contact about mt scartched off pin #, thanks a milion your are an angel--- I called that # and I gave them my original recipt info. and he gave me the code for the card that I bought..so my $ was redemmed, thanks again

[PK.milker44]

Originally posted by Mista Fish Man:

to the person who left a # here for me to contact about mt scartched off pin #, thanks a milion your are an angel--- I called that # and I gave them my original recipt info. and he gave me the code for the card that I bought..so my $ was redemmed, thanks again

what was the number?

[Don "Fortnite" Quixote]

Originally posted by PK.milker44:

Originally posted by Mista Fish Man:

to the person who left a # here for me to contact about mt scartched off pin #, thanks a milion your are an angel--- I called that # and I gave them my original recipt info. and he gave me the code for the card that I bought..so my $ was redemmed, thanks again

what was the number?

"What was the number?" What's your gain?

[HEROIN ANGEL]

i am having the same problem can someone give me the number?

[Falro the Great]

Originally posted by BOT No ♥♥♥♥:

i am having the same problem can someone give me the number?

https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478#codedamaged

[nowwecan58]

i have my receipt and a card ,,,i merely took the tape off and the numbers where not ledgible

[Falro the Great]

Originally posted by nowwecan58:

i have my receipt and a card ,,,i merely took the tape off and the numbers where not ledgible

Please see the link I posted in the comment above yours.

[Dan]

Originally posted by PK.milker44:

Originally posted by Mista Fish Man:

to the person who left a # here for me to contact about mt scartched off pin #, thanks a milion your are an angel--- I called that # and I gave them my original recipt info. and he gave me the code for the card that I bought..so my $ was redemmed, thanks again

what was the number?

I have the same issue here. Number is scratched off. I have the card and the receipt. Store is no help. Just trying to redeem the Steam card. Any help appreciated.
I even have a picture ready if I can figure out where and how to send it.