Im not getting the confirmation email from steam support

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Alleice Dec 10, 2014 @ 12:43am

Im not getting the confirmation email from steam support

Yes i have checked my email both inbox and spam folders. I have clicked the resend several times in the pass 2 days and nothing. Every time i try to log in i only see this:Please confirm your account by following the instructions in your welcome email. If you have not received the welcome email you can have it resent. The only reason I'm trying to get to steam support is because steam will no longer let me add funds to my account and i was able to an hour before I started having this problem. Yes there is money in my account. I was trying to pay thru pay pal which i have always done.

Last edited by Alleice; Dec 10, 2014 @ 1:22am

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Showing 1-15 of 25 comments

Forcen Dec 10, 2014 @ 12:46am

Are you sure you entered the right email?

Maybe try creating the account again, it should stop you if you entered the same email right?

Last edited by Forcen; Dec 10, 2014 @ 12:46am

Alleice Dec 10, 2014 @ 12:47am

yes i even tried a different email

Alleice Dec 10, 2014 @ 12:47am

still nothing

spoof Dec 10, 2014 @ 12:51am

try it with another web browser.

having said that I never needed support for that payment issue.
it will fix itself faster than support can respond to that in the best of times.

Last edited by spoof; Dec 10, 2014 @ 12:52am

Alleice Dec 10, 2014 @ 12:55am

Tried firefox and google chrome

spoof Dec 10, 2014 @ 12:56am

try it from another device or try to sent it in windows safemode + networking.

some kind of script blocker can cause this.

Alleice Dec 10, 2014 @ 12:57am

I just find it weird that it wont let me add funds when i did it a hour before. its also not a large amount either just trying to add $10 to $25. i was just trying to get a gift for a friend.

Alleice Dec 10, 2014 @ 1:03am

Nope still can even tried it on my surface pro and phone

spoof Dec 10, 2014 @ 1:07am

when did you last try to add the funds?

Alleice Dec 10, 2014 @ 1:07am

5 mins ago on the pro

#10

spoof Dec 10, 2014 @ 1:15am

back to the support problem.
any chance you used that email to create a support account before?
have you tried a support password recovery with that email?

#11

Alleice Dec 10, 2014 @ 1:18am

it wont send the email to me. the email address is correct also made another account in case. cant get the comfirm email but i can get emails from steam like the code for logging into a new computer and that i changed my email.

#12

spoof Dec 10, 2014 @ 1:22am

I just created a support account and got ther mail in seconds(in my junk folder)

try adding noreply@support.steampowered.com to your email contact list and safe senders lists.

"Please do not reply to this email. This email has been sent by a machine, replies will not be read.

Hello,

Thank you for registering an account at our helpdesk. Please validate the email address you registered with by clicking on the link below."

Last edited by spoof; Dec 10, 2014 @ 1:23am

#13