Rahk Feb 17, 2024 @ 12:58am
Steam Client not loading Store
Error Code -102
What does this code mean?
I can connect to the store fine in a browser or on my phone but anything that requires the Store in the client specifically I cannot access and it's been like this for 2 days now.
What can I do besides reinstalling the client or clearing steam browser cache? I've already tried both of those and nothing has helped.

EDIT: To anyone else who may experience this I changed the DNS of my PC to googles, I was using Cloudflare for a long time but that was the issue seemingly as now i'm fine. I had no idea DNS protocol could cause something like this but if it happens to you I recommend trying that just like I did. If you aren't sure how to change your devices DNS it's actually really easy to do just give it a quick google search it takes like 10 seconds to change.
Last edited by Rahk; Feb 17, 2024 @ 7:08am
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Showing 1-10 of 10 comments
WarHeRo Feb 17, 2024 @ 3:22am 
clear ur cache and re-install steam. that should do the magic
Rahk Feb 17, 2024 @ 3:36am 
Originally posted by WarHeRo:
clear ur cache and re-install steam. that should do the magic
I said in the post that I cleared my steam browser cache and tried restarting. Is there another cache i'm not aware of? I can't find it.
Rahk Feb 17, 2024 @ 3:38am 
Ah, deleting download cache did not help either.
WarHeRo Feb 17, 2024 @ 3:56am 
Usually, Steam Error 102 happens when a file related to Steam gets damaged or disappears, often because of a virus . One way to fix this is by replacing the Valve Corporation file. If that doesn't work, you can try using a registry cleaner to fix any problems with Steam Error 102 or other file references that might be causing the error message.
Jaunitta 🌸 Feb 17, 2024 @ 4:04am 
Are you logged in? Did you log out and then log in again.
Try step one only . The purpose is to Update your Steam.
https://www.partitionwizard.com/partitionmagic/steam-store-not-loading.html

You say you reinstalled Steam client?
Did you backup the games and screenshots?

In step one you keep your steam.exe steam userdata and steamapps.
Delete everything else,
Quote
Then click the Steam desktop shortcut to launch it. It will update itself automatically.
When the update is finished, you can " log into Steam " and see if Steam store not loading issue has been resolved.
Requires a password to log in again.
Rahk Feb 17, 2024 @ 6:55am 
Originally posted by Jaunitta 🌸:
Are you logged in? Did you log out and then log in again.
Try step one only . The purpose is to Update your Steam.
https://www.partitionwizard.com/partitionmagic/steam-store-not-loading.html

You say you reinstalled Steam client?
Did you backup the games and screenshots?

In step one you keep your steam.exe steam userdata and steamapps.
Delete everything else,
Quote
Then click the Steam desktop shortcut to launch it. It will update itself automatically.
When the update is finished, you can " log into Steam " and see if Steam store not loading issue has been resolved.
Requires a password to log in again.
Still having the issue
Rahk Feb 17, 2024 @ 6:56am 
Originally posted by WarHeRo:
Usually, Steam Error 102 happens when a file related to Steam gets damaged or disappears, often because of a virus . One way to fix this is by replacing the Valve Corporation file. If that doesn't work, you can try using a registry cleaner to fix any problems with Steam Error 102 or other file references that might be causing the error message.
Well no way there's a virus, I only use clip studio, steam and epic on my pc, where would the valve corporation file be located?
TheOnlyCharlieMoon Feb 25, 2024 @ 11:50am 
Originally posted by Rahk:
Error Code -102
What does this code mean?
I can connect to the store fine in a browser or on my phone but anything that requires the Store in the client specifically I cannot access and it's been like this for 2 days now.
What can I do besides reinstalling the client or clearing steam browser cache? I've already tried both of those and nothing has helped.

EDIT: To anyone else who may experience this I changed the DNS of my PC to googles, I was using Cloudflare for a long time but that was the issue seemingly as now i'm fine. I had no idea DNS protocol could cause something like this but if it happens to you I recommend trying that just like I did. If you aren't sure how to change your devices DNS it's actually really easy to do just give it a quick google search it takes like 10 seconds to change.

Hey I have the same issue. Mind sharing which DNS you used. I know you said Google's, but from what I can tell they have a few. I'm glad this worked for you and hopefully it will work for me.
Rahk Feb 25, 2024 @ 12:18pm 
Originally posted by TheOnlyCharlieMoon:
Originally posted by Rahk:
Error Code -102
What does this code mean?
I can connect to the store fine in a browser or on my phone but anything that requires the Store in the client specifically I cannot access and it's been like this for 2 days now.
What can I do besides reinstalling the client or clearing steam browser cache? I've already tried both of those and nothing has helped.

EDIT: To anyone else who may experience this I changed the DNS of my PC to googles, I was using Cloudflare for a long time but that was the issue seemingly as now i'm fine. I had no idea DNS protocol could cause something like this but if it happens to you I recommend trying that just like I did. If you aren't sure how to change your devices DNS it's actually really easy to do just give it a quick google search it takes like 10 seconds to change.

Hey I have the same issue. Mind sharing which DNS you used. I know you said Google's, but from what I can tell they have a few. I'm glad this worked for you and hopefully it will work for me.
For IPV4
8.8.8.8
8.8.4.4

For IPV6
2001:4860:4860::8888
2001:4860:4860::8844
deathgermanoro22 Aug 14, 2024 @ 3:53pm 
I have the same issue and nothing worked. The error I get is how to fix steam error store_9109516_c9e9dcda2f006be
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Date Posted: Feb 17, 2024 @ 12:58am
Posts: 10