Permanent community banned

[Eagle]

Hello, 3 weeks ago i have received a permanent ban from the steam community saying that i was banned due to other players reports and commercial activities. I have opened 20 tickets and it took 2 weeks before i finally get unbanned. However, my other accounts that i have skins in are still not unbanned and i get the exact same replays that i did on my current account 19 times before the unban. I wonder how is that system working, how they decide to re-check an account and when. They apologized to me after the unban, but why it took them 14 days and 20 tickets to finally unban me, but my other accounts connected to my phone number are still not unbanned and they keep closing my tickets with the same replay over again even after already ensuring i did nothing wrong and lifting the ban in one of my accounts. What do i do to get my skins back?

[Ettanin]

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)
6. Change your trade link: Profile > your inventory > trade offer > Who can send me trade offer > scroll down and make a new trade link.

7. Once you have done all of the above steps, edit your profile to get rid of the fake message planted by the scammer (if it exists).

Be aware that Steam Support will not restore stolen items nor stolen wallet funds.
In accordance with Section 1 C of the Steam Subscriber Agreement, you are responsible for all actions on your account, no matter who used the account.

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

The ONLY way you can contact Steam support and through which you will receive official answers is through https://help.steampowered.com and no other way.

[Eagle]

I cannot change APIs on my other accounts with skins in as im community banned.

[Eagle]

20 tickets before unban is kinda crazy though

[d3str0y3r]

Originally posted by Gragas Esq:

20 tickets before unban is kinda crazy though

Are you speaking with Steam Support here? https://help.steampowered.com

[Eagle]

Yes

[HikariLight]

If any of the accounts have game or VAC ban those skins are locked to the accounts as part of the punishment.

[Eagle]

They told me they cannot do anything about the ban and unbanned me after 20 tickets. Now its the same thing with my other accounts that i have skins in, they even blocked me from opening tickets so i cant talk to them till 9 of March.

[Eagle]

No game or VAC bans, just community ban.

[Eagle]

I'm aware nobody can help me here. I just hope that the support system will be changed. They banned all of my accounts for the exact same reason, then they lifted the ban on my main account but the rest are still banned, why is that when they already saw i did nothing wrong or much to get permanently banned without warnings or something. I dont even know if steam support is reading this.

[cSg|mc-Hotsauce]

Originally posted by Gragas Esq:

I'm aware nobody can help me here. I just hope that the support system will be changed. They banned all of my accounts for the exact same reason, then they lifted the ban on my main account but the rest are still banned, why is that when they already saw i did nothing wrong or much to get permanently banned without warnings or something. I dont even know if steam support is reading this.

Support is not reading the forums.

Wait until your cooldown ends and make another ticket.

[Eagle]

Aight, thanks guys.

[HikariLight]

Originally posted by Gragas Esq:

I'm aware nobody can help me here. I just hope that the support system will be changed. They banned all of my accounts for the exact same reason, then they lifted the ban on my main account but the rest are still banned, why is that when they already saw i did nothing wrong or much to get permanently banned without warnings or something. I dont even know if steam support is reading this.

Support does not read the forums.
Also as we do not the full context, we cant really give advice to you.
For all we know, those other accounts got rightfully banned.

[Eagle]

Dude, the current im tying from was also banned along with the rest for the exact same reason and they kept telling me they cannot lift the ban, but here i am. Do you think i'd get unbanned if the ban on this account was rightful? So are the other accounts... dont be hilarious.

[Eagle]

I used my other accounts to store my skins in so i dont get scammers invite spams. Everything i have lately done is in my main account which im currently typing from. If it gets unbanned, i suppose the rest should be unbanned too, because they get banned because of same phone number as im aware of.

[HikariLight]

Originally posted by Gragas Esq:

I used my other accounts to store my skins in so i dont get scammers invite spams. Everything i have lately done is in my main account which im currently typing from. If it gets unbanned, i suppose the rest should be unbanned too, because they get banned because of same phone number as im aware of.

The only bans that are shared between accounts due to phone number share are VAC bans.
Community bans only affect the account hit by the ban.
If multiple of your accounts got community banned, that means each one was either banned due to your actions on that account or was done to prevent you from evading a ban.