Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Questa discussione è stata chiusa
Cannot login into one of my Steam accounts: "Could not connect to the Steam network."
So, like a lot of Steam users I have multiple accounts. Recently I was playing Payday 2 on one of these accounts and I could not see my achievements. So I thought "I'll just restart Steam and get on with my life." Well unfortunately for me I can no longer log into that account. It is not an internet issue because I can still log into ALL of my other accounts it is specifically this one that I cannot log into. This is also all on the same computer. I have looked at other forum posts and this problem still persists. The closest I came to fixing it was one fix where you delete all files in the steam folder except for the Steam.exe and the SteamApps folder. I did that but then when I tried to log in I was greeted by a new message "Steam is having trouble connecting to the Steam servers." And I was given the option to retry or cancel.

I just do not get it.... This account does not have steam guard enabled. Whenever I try to log into this account through the steampowered.com website the request just times out and nothing happens. I have seen other people fix it by doing the whole remove all files except apps and the exe then they start it in offline mode then go online and its fixed. But the worst part for me is that I cannot even go into offline mode because I cannot get past the, "Steam is having trouble connecting to the Steam servers." with the log in client. While I could understand this being an issue with my own internet or Steam server problems I can connect to all of my other 4 accounts perfectly fine with no problems whatsoever. Any help is appreciated I will keep trying solutions that I find and post if it becomes fixed. Thanks

EDIT: It appears I am not alone with this issue as there is another topic just like this a few threads below this one in the Help and Tips section. This might be attributed to me participating in the new streaming beta on my account that I can no longer log into. However I deleted all the steam files and I can still log into my other accounts so I cannot grasp how this might be relevant but I thought I would share it anyway.
Ultima modifica da Bomjus; 4 dic 2014, ore 13:58
< >
Visualizzazione di 1,111-1,125 commenti su 1,153
OMG thx gabe its working again haha. seems like thousands of people had the problem LOL
At least, well bye everyone
working.... now i need to reinstall the games :D
Working at last, gl all !
ok its working kudos to saibot for bearing with people :steamhappy:
Ultima modifica da plague(31); 2 set 2015, ore 13:32
Now Rememebr, you must face the east and pray to Gaben to prevent this happenign again.
this is working for me made a new post w all the info from different ppl got my steam running again http://steamcommunity.com/discussions/forum/1/527274088385019771/
This helped me:
If you don't find under:
C > Programs (x86) > Steam
an userdata folder make it!
Create new:
foler with the Name in steam Folder: userdata in userdata you create the Folder: of your account Name!
After this i could logon again after 20hours!
I hope i could help you! ;-)
Gamers 4 Gamers ftw! ';,,;'
:IMPOTANT:
Found a way to solve the problem:
1) Go to the Steam webpage, and on the login form click on 'forgot my password', and enter your e-mail or account name.
2) Go to your e-mails, and follow the procedure to change your password.
3) Install SteamGuard.
4) Try to login to Steam with the Steam client with the new password.
That solved it for me.
P.S. At my e-mail I found e-mail messages from 2 days ago from Steam Support that were about password change, and they were read already, and I didn't changed my password 2 days ago!
Probably someone tried to hack accounts.
Messaggio originale di Jae(Ger)13:
This helped me:
If you don't find under:
C > Programs (x86) > Steam
an userdata folder make it!
Create new:
foler with the Name in steam Folder: userdata in userdata you create the Folder: of your account Name!
After this i could logon again after 20hours!
I hope i could help you! ;-)
Gamers 4 Gamers ftw! ';,,;'


Dude , they fixed it, it's working now :)
All good, looks like they fixxed it.
Yeah problem solved :) It was on their end.
< >
Visualizzazione di 1,111-1,125 commenti su 1,153
Per pagina: 1530 50

Tutte le discussioni > Discussioni di Steam > Help and Tips > Dettagli della discussione
Data di pubblicazione: 4 dic 2014, ore 13:55
Messaggi: 1,153