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Bomjus 4/dez./2014 às 13:55
Cannot login into one of my Steam accounts: "Could not connect to the Steam network."
So, like a lot of Steam users I have multiple accounts. Recently I was playing Payday 2 on one of these accounts and I could not see my achievements. So I thought "I'll just restart Steam and get on with my life." Well unfortunately for me I can no longer log into that account. It is not an internet issue because I can still log into ALL of my other accounts it is specifically this one that I cannot log into. This is also all on the same computer. I have looked at other forum posts and this problem still persists. The closest I came to fixing it was one fix where you delete all files in the steam folder except for the Steam.exe and the SteamApps folder. I did that but then when I tried to log in I was greeted by a new message "Steam is having trouble connecting to the Steam servers." And I was given the option to retry or cancel.

I just do not get it.... This account does not have steam guard enabled. Whenever I try to log into this account through the steampowered.com website the request just times out and nothing happens. I have seen other people fix it by doing the whole remove all files except apps and the exe then they start it in offline mode then go online and its fixed. But the worst part for me is that I cannot even go into offline mode because I cannot get past the, "Steam is having trouble connecting to the Steam servers." with the log in client. While I could understand this being an issue with my own internet or Steam server problems I can connect to all of my other 4 accounts perfectly fine with no problems whatsoever. Any help is appreciated I will keep trying solutions that I find and post if it becomes fixed. Thanks

EDIT: It appears I am not alone with this issue as there is another topic just like this a few threads below this one in the Help and Tips section. This might be attributed to me participating in the new streaming beta on my account that I can no longer log into. However I deleted all the steam files and I can still log into my other accounts so I cannot grasp how this might be relevant but I thought I would share it anyway.
Última edição por Bomjus; 4/dez./2014 às 13:58
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SkurK 2/set./2015 às 10:23 
ok good job
Stranger 2/set./2015 às 10:23 
Escrito originalmente por guaiguai0516:
Same here! my account can't login, it stated " Steam is having trouble connecting to the Steam Server". But when i using other accounts to login on the same laptop, it just work fine. Need help! please fix this problem!
Same here, i can't login too, but when i tried login with my brother's account, it's fine just like nothing wrong with it
Need help here!!
Squeed 2/set./2015 às 10:23 
i feel like its anyone who has h1z1 cuz its a beta and sucks ♥♥♥♥, then again who knows. I have many friends online not having this issue, has to be specific, anyone else have luck deleting the #ered file in ur Userdata folder>
ampfh 2/set./2015 às 10:25 
Same here....PLS VOLVO FIX !!!!:steamsad:
Escrito originalmente por Squeed:
i feel like its anyone who has h1z1 cuz its a beta and sucks ♥♥♥♥, then again who knows. I have many friends online not having this issue, has to be specific, anyone else have luck deleting the #ered file in ur Userdata folder>

No, I never got h1z1. I only have basic free to play games with some exceptions like goat sim, terraria and fnaf 1-4.
JaVa 2/set./2015 às 10:25 
The thing is, none of my friends have this issue, but at the same time they dont have multiple accounts.
Velo 2/set./2015 às 10:25 
Escrito originalmente por hejhejjhejj:
STEAM SUPPORT IS UP RUNNING!!

what do you mean ?
are this prob being fixed ?
Skitzoid 2/set./2015 às 10:25 
this is just dumb. hours. and no hint of a response. valve makes more than enough ♥♥♥♥♥♥♥ money to at least say something.
Kuro 2/set./2015 às 10:25 
lol i dont have h1z1 all ive got is tf2 (WHICH IS LIFE) and its not working :(
back to anime i guess
TheSickness 2/set./2015 às 10:25 
R U gonna fix this or help someone? cause all i see steam that u r doing nothing
sebiks 2/set./2015 às 10:26 
Support page
"Service Unavailable - Zero size object
The server is temporarily unable to service your request. Please try again later.

Reference #15.122c1ab8.1441214692.1bf1ab83 "

lol
Kuro 2/set./2015 às 10:27 
Escrito originalmente por seba:
Support page
"Service Unavailable - Zero size object
The server is temporarily unable to service your request. Please try again later.

Reference #15.122c1ab8.1441214692.1bf1ab83 "

lol
same thing i got lol
Milky Boba 2/set./2015 às 10:27 
o
Squeed 2/set./2015 às 10:27 
right, ♥♥♥♥ i have enough free time to ♥♥♥♥♥ about it, i tried the tcp, delete userdata, delete all files except exe, reinstalling, im about to put back on my operating system and start from a brand new comp again! ♥♥♥♥♥♥ valve
Seemen 2/set./2015 às 10:27 
♥♥♥♥ me, there is no fix. we are all screwed guys! i've tried everything
at first it was only my smurf(second account) now it is my main also! thanks a lot steam... you are ♥♥♥♥♥♥ great
Última edição por Seemen; 2/set./2015 às 10:29
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Publicado em: 4/dez./2014 às 13:55
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