Failed transactions on steam. PaySafeCard trying to scam me?

[Sylzer]

Hello, i tried to buy game H1Z1 on steam through PaySafeCard few days ago, but both transactions failed and i did not get a game. My money gone from PSC. I contacted with PSC, and they said that transaction was successful. So where are my money now? What can i do now? Thanks for help.

[Maver (Nick)]

Heh weird i got same problem. I buyed 10€ for steam wallet and it failed and my money is gone. Iam now with contact with Paysafecard support and iam still waiting for steam support. Its 3-4 days and steam support still doesnt respond...... I think only way is contact STEAM SUPPORT and wait for their response...

[Sylzer]

Steam support contacted with me yesterday. I should get my money back to PaySafeCard, but apparently PaySafeCard support said today that transaction was successful. I dont have any pending transactions on steam..

"Hello,
Thank you for contacting Steam Support.

There was an issue with our payment processor for a short period of time which may have prevented some users from completing purchases through Steam.

We apologize for the inconvenience and have since resolved the issue.

If you have encountered purchasing problems recently, please exit Steam, restart your computer, and log back into your account. This should resolve the issue.

If you currently have a transaction pending through Steam, it should automatically complete within 3-5 business days from your original purchase date.

If you are still unable to complete a purchase or your transactions have not settled after 3 to 5 business days, please reply to this ticket so we can review your issue further. "