我买了gta5为什么说购买失败

[AlexMason]

没给我游戏也没有退钱给个解释呗

[Joyko]

等整点库里会有游戏

[AlexMason]

Publicado originalmente por 750238613:

等整点库里会有游戏

我等到今天了

[特色资本主义]

找客服，很多人都是这问题。

[alanyoyo]

客服不理我们

Publicado originalmente por 世界上只有一个中国:

找客服，很多人都是这问题。

[smq]

我用英文发帖询问了，有个老外这样回答：

Cathulhu 2 小时以前
If the transaction failed, the money will be returned to you. Depending on how fast your payment processor acts it can take from a few minutes up to a few days.

SB百度翻译：如果交易失败，钱会还给你的。这取决于如何快速您的付款处理器的作用，它可以从几分钟到几天。

[147760688]

Publicado originalmente por 750238613:

等整点库里会有游戏

意思是购买的时候24小时后自动就OK？

[alanyoyo]

Publicado originalmente por 147760688:

Publicado originalmente por 750238613:

等整点库里会有游戏

意思是购买的时候24小时后自动就OK？

他的意思是你交易出问题后下一小时刷新就可以看到有了，但事实上会是交易失败，申诉吧

[147760688]

Publicado originalmente por alanyoyo:

Publicado originalmente por 147760688:

意思是购买的时候24小时后自动就OK？

他的意思是你交易出问题后下一小时刷新就可以看到有了，但事实上会是交易失败，申诉吧

都1天没人回复。

[AlexMason]

申诉过了用英文的但是没人理会唉

Publicado originalmente por 147760688:

Publicado originalmente por alanyoyo:

他的意思是你交易出问题后下一小时刷新就可以看到有了，但事实上会是交易失败，申诉吧

都1天没人回复。

[alanyoyo]

Hello,

Thank you for contacting Steam Support.

There was an issue with our payment processor for a short period of time which may have prevented some users from completing purchases through Steam.

We apologize for the inconvenience and have since resolved the issue.

If you have encountered purchasing problems recently, please exit Steam, restart your computer, and log back into your account. This should resolve the issue.

If you currently have a transaction pending through Steam, it should automatically complete within 3-5 business days from your original purchase date.

If you are still unable to complete a purchase or your transactions have not settled after 3 to 5 business days, please reply to this ticket so we can review your issue further.