Have two accounts with same name, can't log in to the one with Purchased games
So I made my original steam account on my old pc,and bought a couple games, then when I signed into the same account ( or so I thought) on my new pc, I tried to play the same games, which it did not let me. How can I fix this, here are some pics.
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my friend has me added, and it shows having two of my accounts on his friends list.
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games played
thanks
Last edited by jface; Jan 17, 2015 @ 12:02pm
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Showing 1-10 of 10 comments
TirithRR Jan 17, 2015 @ 12:03pm 
You are confusing your profile's public name and your account name.

Only the account holder can view the account name. It's the small name in your upper right corner of the client and website.

Your other account has a different account name.

Go back to your email and check for the receipts from your game purchases. It will have your real account name on it.
76561198043866490 Jan 17, 2015 @ 12:05pm 
Okay, well this account I am posting on now shows xa0wner in the top corner, and xa0wnerx when I play a game. Then when I see my friends lists, and see his, as in the picture, it shows two of the same username. How else can I figure out if I used a different email if the receipts would have been from one year ago and deleted
TirithRR Jan 17, 2015 @ 12:07pm 
You'd have to have some sort of proof of ownership to the account. Payment methods used (Credit Card, Paypal, etc). Wallet Card codes used, CD Keys used, etc. And use that information to contact Steam Support and attempt to recover the lost account.
76561198043866490 Jan 17, 2015 @ 12:09pm 
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You can see that I have gotten the achievement on christmas day of last year ( on the account that I had played) and last played games in august, thus showing its the same account even though it isn't...
76561198043866490 Jan 17, 2015 @ 12:18pm 
Hmm weird. So I made two accounts with the same name without even knowing? How do I know which is linked to which email.
TirithRR Jan 17, 2015 @ 12:22pm 
Originally posted by xa0wnerx:
Hmm weird. So I made two accounts with the same name without even knowing? How do I know which is linked to which email.

You made two accounts with different names. But put their public displayed name the same. Like my name here is TirithRR, but that is not anything even remotely close to my account name. And the account name is not visible to anyone but the account holder and is normally kept private unless users tell other or post screenshots containing it.

The only way to recover the account you lost if you cannot remember the account name or the email is how I already mentioned.
76561198043866490 Jan 17, 2015 @ 12:24pm 
Ok thanks for all the help. Same usernames, but different account names. Is there anyway I can just log into the separate accounts.
TirithRR Jan 17, 2015 @ 12:27pm 
Originally posted by xa0wnerx:
Is there anyway I can just log into the separate accounts.

The only way to log into an account is with the account name and password. If you cannot remember those you cannot log into it.

The only thing the same about the two accounts is the fact that the visible name for both accounts is the same. That visible name is not unique to the account, it is a name you can change at any time, to pretty much any thing (barring some black listed terms like "Valve").
Tazz Jan 7, 2020 @ 4:48am 
well if you can see this THX SO MUCH I GOT THIS ACC BACK
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Date Posted: Jan 17, 2015 @ 12:00pm
Posts: 10